Calling All Chameleons: How to Provide Client-centered Services Beyond the Barriers

In partnership with Everyone Home, join us along with Cameron Shackleford to learn more on providing client-centered services beyond the barriers often encounter when working with individuals in needs of services.

OBJECTIVES:

• Understanding Biases, Prejudices, and Cultural Competency
• Learn to identify and mitigate personal biases and prejudices, enhancing cultural competency to engage effectively with diverse homeless individuals and understand their unique needs.
• Holding Space for Difficult People
• Master techniques for empathetic support, active listening, and non-judgmental communication to build trust and rapport with challenging individuals.
• People-Over-Policy Approach

Two (2) CEUs will be offered to participants who attend and complete the session evaluation.