By 1 November 2026, all CHSP clients must have a care and services plan that meets the requirements of the Aged Care Act 2024 and Aged Care Rules 2025. Under Support at Home, a care plan must be in place before or on the day services start. Learn how to write plans that meet requirements and reflect what matters to older people.

Using a practical example, this session will explore person-centred planning, wellness and reablement, and how to turn assessments into meaningful goals and actions.

What you’ll learn

Understand the requirements under the Aged Care Act, Rules and Quality Standards, and identify the essential elements of a high-quality, person-centred plan.
Turn assessments into meaningful goals and actions, using the older person’s own words.
Include strengths-based planning, wellness and reablement in care and services plans.
Avoid common documentation pitfalls and know when and how to review and update plans.
Learn how to use the SSD Connect Alliance template and guidance tool in your service.

Who should attend

Care coordinators, team leaders and anyone who writes, uses or reviews care and services plans in the Commonwealth Home Support Program (CHSP) or Support at Home.

About the facilitator

Kathy Kirby from Thrive Aged Care Consultants is a registered nurse with over 20 years’ experience in health, community and aged care. She is a Certified Positive Approach to Care Teacher with experience in dementia care and senior leadership.

Cost

Provided at no cost for CHSP and Support at Home-funded aged care providers.

Presented by

The SSD Connect Alliance

Act now

Places are limited – register now to secure your spot.

Please note – live attendance is essential
This workshop will not be recorded, and we do not send slides, tools or resources to people who register but do not attend.

Important

You’ll receive confirmation and event information from The SSD Connect Alliance via Humanitix. Some work email systems block these messages.

If you don’t receive:

Your confirmation email within 30 minutes, or
Your pre-event email 7 days before the event

Check your spam/junk folder or talk to your IT team.

Ask them to allow emails from:

campaigns@humanitix.com
order@humanitix.com
email-campaigns.humanitix.com
IP addresses: 198.244.54.51, 159.135.226.224

Funded by the Australian Government Department of Health, Disability and Ageing. Although funding for this event has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

Contact the host of Care and services plans: requirements and good practice

There were 0 errors found in the information you submitted: