CCTL Party Hire Bookings

Once we receive your booking, we will confirm the collection day and time.

All bookings must be made on a Thursday.

A question during check out is to nominate your preferred 20 minute timeslot for collection and a preferred day.

The options for collection are:

Thursday 11:30-12:30pm,

Friday 9:30am-11:30am or

Saturday 9:30am-11:30am

All collection days and times will be confirmed by the toy library directly via email.

We require the party hire items to be returned at the general borrowing session on the following Thursday, between 9:30am-11am. Please ensure they are returned on the allocated day and time as there may be another scheduled booking.

If this is not possible for your schedule, please contact the toy library to discuss and arrange an alternative return day and time (subject to availability).

Items must be received by a volunteer or toy librarian on shift, and the returns checklist be completed. Items must not be left unattended at the toy library under any circumstance.

Refund/cancellation policy -

If 7 days (or more) prior to the booking date, a full refund is available.

If within 7 days of the booking date, the following applies:

• Option to reschedule your booking (pending availability) with no fees - contact host.

• $20 Cancellation fee and refund of remaining amount paid (within 7 days following the booking date). Contact Host.

No show to collect - no refund of hire or bond.

Please refer to each items description for item specific T&Cs.

General terms include:

1. Adult supervision is required with all toys.

2. Items must be collected in the allocated timeslot.

3. Items must be returned in the allocated timeslot. Items must be returned to a toy library member on roster on the day of return. They must not be left unattended at the toy library.

4. Items must be returned in the condition they were collected.

5. Items must be clean and dry before being returned.

6. Bond/s must be paid and will be refunded at the end of the month (of the booking), following the return and review of the items.

7. Any damage or lost items will be required to be replaced or repaired* at full cost to you (*repaired in consultation with toy library prior to any repairs occuring).

8. There is a $30.00 cleaning fee if the item is returned dirty. 

9. A $20.00 cancellation fee applies. If booking through Humanitix, 80% of the bond and hire fee is able to be refunded 7 days prior to the event. Bookings can be transferred to a different date if required (subject to availability).

10. If the items are not collected during the allocated timeframe (or alternative arrangement with the toy library), the full hire fee will be withheld. You can contact the toy library to arrange for the bond to be refunded.

11. If toy/s are not returned within the time frame specified an overdue fee of $20.00 per day will be charged. 

12. Where supplied, you must read the Instruction Manual before setting up. 

13. Once you have hired the item you have an hour to report any damage or issues before it becomes your responsibility (please inspect as soon as possible). 

14. Any damage or lost items that occur during your hire is your responsibility, and if so, please act immediately and report the damage to the Toy Library via Facebook message. This damage will need to be fixed by you (with consultation with the toy library prior to any repairs only) and if it is unfixable then the item will need to be replaced with a like for like product/s at your own expense (or the full replacement cost paid by you to the toy library.

15. You acknowledge that you have read the above Terms and Conditions and specific item Terms and Conditions.

16. You will adhere to them and by hiring the Party Toy/s; accept all risk and liability of any injury, loss or damage associated with the use of the items hired. You are responsible for any such injury, loss or damage including but not limited to repair of any damage to the items hired and if unable to be repaired, then replacement of the item.

Full terms and conditions specific to each party hire item will be provided via email once the CCTL has received your booking.

Once you have hired the item you have one (1) hour to report any damage or issues before it becomes your responsibility (please inspect as soon as possible).

Any damage or lost items that occur during your hire is your responsibility, and if so, please act immediately and report the damage to the Toy Library via Facebook message or phone call, or text message.

The full bond amount will be withheld by the toy library.

The damage will need to be fixed by you and if it is unfixable then the item will need to be replaced with an like-for-like replacement, at your own expense.

No repairs/maintenace is to occur without prior consultation with, and agremeent received from, the toy library committee.

You can hire up to four (4) party hire items.

The table and quick shade must be hired with other party hire items.

Noting some items are large and may require multiple trips.

The bond is payable, in addition to the hire fee.

One or two bond amounts may be required - it is based on the number of hire items (noting you can hire up to 4 items during one hire period) -

• For the hire of 1 or 2 items, 1 x bond amount must be added to the booking.

• For the hire of 3 or 4 items, 2 x bond amounts must be added to the booking.

The higher value item bond must be added.

Examples of items and bonds:

a. 2 x $25 value items and 2 x $50 value items = 1 x $50 bond and 1 x $100 bond must be added.

b. 3 x $25 value items = 2 x $50 bonds must be added.

c. 1 x $25 value item and 1 x $50 value item = 1 x $100 bond must be added.

d. 2 x $25 value items = 1 x $50 bond must be added.

e. 1 x $25 value item and 2 x $50 value items = 2 x $100 bonds must be added.

Please contact the host if you are unsure which bond to apply.

The bond will be held by the toy library for the duration of the booking, event and return period.

The bond may be used towards:

a. Cleaning fee of $30 if the items are returned dirty.

b. Cancellation fee of $20 on cancellations within 7 days of the event.

c. If toy/s are not returned within the time frame specified, an overdue fee of $20.00 per day will be charged.

d. If the item is damaged, broken or missing pieces, the full bond will be withheld. This is in addition to the replacement cost of the item, at full cost to the borrower.

Bonds will be refunded by the toy library directly and will be processed at the end of each month.

The bond does not cover the replacement of the item if damaged, lost or theft of the item/s hired. Replacement cost is at full cost to the hirer.