This virtual course is delivered over three consecutive weeks and runs for 90 minutes per module. It includes an assessment piece and results in a certificate.

Certificate Name: Certified AI Communication Professional (CAICP)

Course Description:

Artificial Intelligence (AI) is transforming the way communication professionals engage with stakeholders, create content, and drive strategic influence. This course equips communication professionals with the knowledge, tools, and ethical considerations to harness AI effectively.

This program goes beyond theory—participants will explore AI-powered tools for content creation, and audience engagement while ensuring responsible AI use. Through interactive modules and a hands-on project assessment, this course prepares communication professionals to integrate AI into their strategies while maintaining the trusted advisor role.

By the end of this certification, participants will be confident in leveraging AI to enhance communication outcomes, influence executive decision-making, and optimise engagement across multiple platforms.

What to expect:

Gain a comprehensive understanding of AI and its role in contemporary communication.
Identify and apply AI tools for writing assistance, speech recognition, and audience insights.
Learn how AI enhances executive influence, stakeholder engagement, and reputation management.
Understand ethical and responsible AI considerations, including bias, data privacy, and the need for human oversight.
Develop a personalised AI communication toolkit for your organisation.
Participate in hands-on exercises and real-world case studies.
Complete a project-based assessment to earn the Certified AI-Enabled Communication Professional (CAICP) credential.

Who should attend:

This course is designed for communication professionals at all career levels who want to confidently integrate AI into their strategies while maintaining ethical, responsible, and effective communication practices.

Communication professionals, strategists, and consultants
Internal and external corporate communication professionals
Public relations and marketing professionals
Social media and digital communication specialists
Leaders looking to enhance their AI knowledge for communication
Anyone interested in AI-driven content creation and stakeholder engagement

Career Level: Generalist/Specialist, Strategic Advisor, Business Leader

Course outline:

Module 1:

Foundations of AI in Communication

Introduction to AI for Communication Professionals
AI Tools for Enhancing Communication
AI as a Strategic Advisor

Module 2:

AI for Strategic Influence and Engagement

AI and Executive Influence
Building Stakeholder Relationships with AI
The Communication Value Circle and AI

Module 3:

Implementing AI in Organisational Communication

AI-Driven Content Creation and Strategy
AI and Responsible Communication Practices
Developing Your AI Communication Toolkit

Assessment:

Project-Based Assessment: AI-Enabled Communication Strategy

To earn the Certified AI Communication Professional (CAICP), participants must complete a project demonstrating their ability to integrate AI into a communication strategy.

Assessment Overview:

📌 Objective: Develop a strategic communication plan using AI-driven tools and insights.

📌 Project Requirements:

Define a Business Need: Identify a real-world communication challenge within an organisation or industry.

Apply AI Tools: Use AI for audience insights, content generation, sentiment analysis, or stakeholder engagement.

Develop a Communication Strategy: Align AI-driven tactics with business goals and The Communication Value Circle.

Ensure Ethical AI Use: Address data privacy, bias, and human oversight considerations.

Measure AI Impact: Define key metrics to evaluate AI’s effectiveness in the strategy.

Presentation & Submission: Participants will submit a short report (3–5 pages) and a recorded presentation (5–7 minutes) explaining their strategy.

📌 Evaluation Criteria:
✅ Clear identification of business needs and objectives
✅ Effective use of AI tools in communication strategy
✅ Alignment with ethical AI practices and governance
✅ Strategic thinking and stakeholder engagement approach
✅ Clarity and professionalism in the final presentation

Upon successful completion, participants will receive their Certified Communication Professional (CAICP) certification.

About your trainers

Adrian Cropley OAM, FRSA, FCSCE, IABC Fellow, SCMP, GCSCE

Adrian is a certified strategic communication management professional, executive coach and co-founder of the Centre for Strategic Communication Excellence (CSCE). He is a past global chair of the International Association of Business Communicators (IABC) and is widely recognised as one of the world’s foremost experts in strategic communication. With a career spanning over 30 years, Adrian has worked with clients worldwide on major change communication initiatives, internal communication reviews and strategies, and professional development programs and has coached executives in some of the world's leading organisations in developing them as effective leaders through communication skills. In 2018, Adrian was awarded the Medal of the Order of Australia for his service to the community and for advancing the communication profession in Australia. He is a fellow of the Royal Society for Arts, Manufacturers and Commerce, IABC and the CSCE. He is also a multiple award-winning communication professional, having received personal recognition globally and through many projects he has led through the CSCE and Cropley Communication.

Sia Papageorgiou FRSA, FCSCE, SCMP

Sia Papageorgiou co-founded the Centre for Strategic Communication Excellence, a global professional development and insights organisation trusted by some of the world’s highest profile companies, including Nokia, BHP, and Unilever. A decorated strategic communication expert with over 60 awards, Sia is passionate about raising the standards of the profession. Through her leadership in certification initiatives, she is committed to helping communication professionals validate their expertise, increase their influence, and lead the field with confidence. Her mission is to equip professionals with the tools and credentials they need to drive strategic business outcomes and achieve lasting success. She is a certified strategic communication management professional (SCMP), a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce, and past president of the Victorian chapter of the International Association of Business Communicators (IABC). She’s also a former board director at IABC Asia-Pacific and past chair of the Global Communication Certification Council. In 2021, IABC Asia-Pacific named Sia Communicator of the Year and in 2022 she was awarded the prestigious IABC Rae Hamlin Award in recognition of her exemplary service in advocating the Global Standard of the Communication Profession and evangelising the power and possibility of communication. The GovComms Institute, a global platform for government communication professionals, named Sia, “one of the superstars of the communication profession.” With every initiative she leads, every team she trains, and every professional she coaches, Sia continues to set the gold standard for strategic communication excellence, inspiring others to reach their highest potential.