Learn how to collaborate and create better outcomes with the people you support

The world is changing. Your clients expect your organisation to collaborate and innovate to better meet their needs. As a society, in recent times, we have made fantastic progress on a number of social issues; the problems of the future that are yet to be solved are complex and require us to act and think differently from what we have in the past. These problems are often wicked problems that require collaboration, strategic thinking and clever design that takes into account the impact on the wider systems that your organisation operates in.

Our 'Co-Design For Impact' training gives you the skills to bring the voice of your clients into your decision-making to create better solutions that meet their needs. We have pulled together the best practice tools and methodologies from around the world to equip you with what you need to deliver more impact.

The program covers 3 stages, how to approach solving a problem, how to solve a problem and how to implement and evaluate a program after it is launched. Alongside Co-design, we cover essential methodologies such as systems thinking, wicked problems, implementation, planning and evaluation techniques.

All packaged together in a way that is easy to understand and practical enough to make it easy for you to implement into your day to day work. At the end of the session, you will leave with a solid understanding of the different concepts and an action plan for the first steps of implementing these tools into your work.

Who should attend?

Leaders within not-for-profit organisations, social enterprise or government
CEOs and Board members
Community Engagement Managers
Aged care and disability staff
Practitioners wanting to sharpen their skills

Benefits

Equip yourself or your team with the key tools you need to know to create meaningful and sustainable change in the sector
Learn about easy-to-use tools you can use in your organisation to understand the true needs of your clients
Understand how to use tools together to ensure your innovations are well-rounded and truly solve the problem
Learn how to give your clients a voice to make their experience with your organisation even better

Program Structure

Our approach is about empowering you to make change beyond the training you receive. You will attend the training session with others like you, from similar organisations. Together you will learn the tools and techniques you need to innovate in the social sector. At the end of the session, you will walk out with a plan on how you can implement these tools into your organisation.

Topic 1: How to set up a Co-design project

Understand the steps to take to uncover the right problems to solve and how to set up your co-design project for success

How to define and frame a problem
What is a Wicked Problem?
Systems thinking
Designing for inclusion: power dynamics and participation

Topic 2: Running a Co-design project

Learn how to run your own project using Co-design

How to give a voice to the people you support and understand their true needs
How to involve the people you support in creating innovative ideas
How to choose the right ideas to test
Prototyping and testing

Topic 3: How to implement and evaluate your Co-design project

Learn what to do after you have created and tested a concept, how to implement it and evaluate its effectiveness

Common evaluation techniques
Creating and executing an implementation plan
Continuous iterating and improvement

Topic 4: How to implement what you learnt into your work

Finally, we help you to create your own plan to implement what you learnt during the training into your organisation

Tips on how to best get started after the training
Creating an action plan so that you know what to do after you finish the training session
Coaching and support to help you make it a success