The course helps supervisors and leaders build high performing teams by developing the potential of each team member. Participants will learn coaching and mentoring skills and how to apply them to help staff perform at their best.

Participants will undertake activities to practice coaching skills and share experiences to learn from each other. If delivered virtually, the workshop will include short webinars, self-directed learning and interactive group discussions.

Identify situations where providing coaching and/or mentoring would be most beneficial to a staff member.
Be able to use coaching and mentoring skills in the workforce.
Have the confidence to practice coaching skills to continue to build capability.