This session is designed for legal professionals seeking to strengthen communication capability, stakeholder influence and professional credibility in client-facing legal environments.

The challenge

Technical legal expertise alone is rarely enough to build trusted client relationships or influence complex stakeholder environments. Common challenges include:

• Translating complex legal concepts into practical language
• Building trust and credibility with clients and stakeholders
• Navigating difficult conversations and competing interests
• Communicating with clarity under pressure
• Influencing without relying solely on technical authority

Our approach

Grounded in psychology, behavioural science and evidence-based communication frameworks, this session focuses on helping legal professionals strengthen persuasion, influence and professional presence.

What you’ll explore

Psychology of persuasion and trust-building
Communication frameworks for client-facing legal practice
Stakeholder communication and influence strategies
Techniques to improve clarity, credibility and authority
Practical tools for difficult professional conversations

Who this is for

Lawyers, in-house counsel, associates and legal professionals seeking to strengthen communication and influence capability. This is a communication and professional skills-focused session.

CPD eligibility

CPD for lawyers operates on a self-assessment model. Professional development relating to Professional Skills explicitly includes communication, negotiation, advocacy and ethical decision-making. Practice Management covers business efficiency, risk management and client service standards. You determine whether a specific program is relevant to your practice needs. A certificate of completion is provided for your CPD record.

Contact the host of Communication & Influence Foundations | Legal