Communication Essentials (Launceston)

Course Content

One of our most popular workshops, this workshop focuses on fundamental information for effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations. 

The workshop will also cover:

• Communication Styles
• Active listening and using your voice effectively
• Communication tips and techniques
• Body language do’s and don’ts

Learning Outcomes

By the completion of this course the participant will be able to:

• Understand preferred communication methods
• Understand communication barriers and learn strategies to communicate more effectively
• Have greater confidence interacting with others
• Develop essential communication skills
• A Personal Action Plan

Who should attend?

This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.

Delivery Information

Duration: 2 hours

Locations: State-wide

Investment

$175 TCCI member

$260 non-member

More Information?

Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

PLEASE NOTE:

If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au