Duration
1 Day (10 Executive Education Credits)
• 8 Credits from the live training session
• 1 Credit from the Pre-Training Workbook (leadership communication self-assessment & reflection)
• 1 Credit from the Post-Training Resource Pack (implementation toolkit & leadership communication action plan)

Mode
Instructor-Led Virtual Live Session / In-Person / Corporate In-House

Course Overview

Leadership Communication for Modern Managers is a practical program designed to help managers communicate with clarity, confidence, empathy, and influence in today's workplace. Managers need to communicate expectations, support employees, manage change, resolve conflicts, and build trust through consistent communication.

The program covers leadership communication techniques that support team engagement, collaboration, accountability, and workplace relationships. Participants will learn how to communicate with executives, peers, customers, and team members while adapting their approach to different situations.

The workshop covers communication models, emotional intelligence, active listening, coaching conversations, feedback, difficult discussions, and workplace communication scenarios. Participants will practice handling challenging conversations, providing feedback, supporting teams during change, and communicating with clarity and credibility.

By the end of the program, participants will create a Leadership Communication Improvement Plan and a 60-Day Team Communication Action Roadmap.

Why Join This Course?

• Build confidence as a people manager
• Improve communication with teams and stakeholders
• Develop leadership influence and credibility
• Handle difficult conversations effectively
• Deliver constructive feedback
• Support employee engagement through communication
• Communicate during organizational change
• Build trust within teams
• Support collaboration and accountability
• Receive a Certificate of Completion + 10 Executive Education Credits

Learning Objectives

Participants will be able to:

• Apply leadership communication principles
• Improve active listening and questioning skills
• Deliver constructive and motivating feedback
• Handle challenging conversations with confidence
• Adapt communication to different people and situations
• Support team engagement and collaboration
• Communicate during change and uncertainty
• Strengthen trust and credibility as a leader
• Use coaching techniques in employee conversations
• Create a practical communication improvement plan

Pre-Training Workbook – 1 Credit

Participants will complete a structured leadership communication assessment before attending the workshop.

The workbook includes communication self-assessments, communication style reflections, difficult conversation reviews, stakeholder communication exercises, and personal development goals. Participants will identify communication strengths, leadership challenges, and areas for improvement before the live session.

Training Day Structure – 8 Modules

Module 1: Leadership Communication Foundations

Understand the role of communication in effective management.

• Characteristics of effective leadership communication
• Communication and management
• Building trust through communication
• Common leadership communication challenges

Module 2: Communicating with Clarity & Purpose

Learn how to structure messages and reduce misunderstandings.

• Structuring messages effectively
• Speaking with clarity
• Simplifying complex information
• Communication habits for managers

Module 3: Active Listening & Employee Engagement

Develop listening skills that support collaboration and trust.

• Active listening techniques
• Asking effective questions
• Understanding employee perspectives
• Creating an open team environment

Module 4: Feedback & Coaching Conversations

Learn approaches for performance and development conversations.

• Giving constructive feedback
• Coaching for development
• Recognition and appreciation
• Performance improvement discussions

Module 5: Difficult Conversations & Conflict Resolution

Learn how to approach workplace disagreements with professionalism.

• Preparing for difficult conversations
• Managing emotions during discussions
• Resolving workplace disagreements
• Maintaining respect during conflict

Module 6: Leading Through Change

Develop communication approaches for workplace change and uncertainty.

• Addressing employee concerns
• Supporting teams during change
• Communicating organizational direction
• Maintaining team communication

Module 7: Influencing Without Authority

Strengthen communication across teams and departments.

• Building professional influence
• Stakeholder communication
• Introduction to negotiation
• Collaborative leadership

Module 8: Toolkit – Leadership Communication Roadmap

Turn the learning into practical workplace actions.

• Leadership communication self-review
• Communication improvement plan
• Team engagement roadmap
• 60-Day leadership action plan

Post-Training Resource Pack – 1 Credit

Participants will receive an implementation toolkit to support continued use of the skills covered during the training.

The resource pack includes a 60-Day Leadership Communication Challenge, weekly reflection journal, communication planning worksheets, coaching conversation guides, difficult conversation planner, influence-building framework, self-assessment tools, and leadership communication planning resources.

Target Audience

• Team Leaders
• Supervisors
• Managers
• Department Heads
• Project Managers
• Operations Managers
• HR Professionals
• First-Time Managers
• Business Leaders
• Professionals moving into leadership roles

Certification & Credits

Participants will receive the Certificate of Completion from Skelora Edu Tech along with 10 Executive Education Credits (EEC).

Trainer Profile

The program is delivered by experienced professionals in Leadership Development, Executive Communication, Organizational Behavior, and People Management with experience supporting managers across industries.

Trainers focus on workplace communication, management situations, coaching, feedback, and practical leadership application.

Note

Pre- and post-training activities each carry 1 Executive Education Credit and are designed to support learning retention and workplace application.

Participants will complete a Leadership Communication Improvement Plan and a 60-Day Team Communication Action Roadmap as part of the program deliverables.

Trainer: We aim to assign a qualified professional trainer based in or around the advertised training location. Final trainer details and professional profile will be shared with registered participants prior to the session.

Contact the host of Communication Skills for Effective Managers – 1 Day Training in Cleveland, OH