Conflicting Communication Training Outline

Develop and become more proficient as listeners

A lot can be picked up from listening to others. Be it through casual conversation, or actively listening to a peers valid points in group discussions; one can learn, ascertain, and discover a whole host of information that one can utilise to facilitate more, better, and easier interactions with others. There are different types of listening too, and much like tools in a toolbox, different styles can be more effective in certain situations. Participants will be given lessons on how to become better listeners, and techniques and strategies on how to best employ certain listening styles to best suit the occasion.

Devise strategies to improve communication

Communication is a key component in any group as it allows the free flow of information between peers that can then utilise the information provided by one another to make informed decisions and choices which further both the individual and therefore the entire team in their collective efforts. In Conflicting Communication Training, participants are shown how some communications that team members send to one another can be less relevant that others and not as effective as other kinds of communication. Their goal then is to trim the fat and cut down on unnecessary communication and by using linguistic strategies practiced, establish a higher level of professionalism, creating a system of turns of phrase and jargon that everyone in the team can understand and quickly interpret to act upon; thereby maximising efficiency.

Enhance cooperative efforts

Cooperation allows individuals to work side-by-side to achieve goals that they would individually be unable to reach with certain restraints like time being imposed on them. Conflicting Communication participants shown how even the best teams out there can be improved by encouraging certain behaviours and avoiding other behaviours for the benefit of their collaborative efforts. Many methodologies exist which can allow them to facilitate these adjustments; these will be taught to participants who can then decide which works best for them in their individual areas.

Devise conflict resolution strategies

At the end of the day, any group is just a collection of individuals working towards common goals. These are not machines with precisely built parts that operate within some boundaries, these are in fact people and one of the defining traits of people in general is unfortunately their tendency for creating conflict with one another. The causes for these challenges are as varying as the people themselves, but are more often than not motivated by perfectly rational and completely logical reasons. Conflicting Communication Training has many strategies available to root out the cause of conflict between parties and how to swiftly reach a compromise between the opposing parties for the sake of the team. If not, then at the very least mitigate the negative effects of the currently occurring conflict while a team activity is being conducted so it may be resolved at a later point where time and other resources are not as limited.