CHICC Expert Workshop: Enhancing Usability Through Human Factors Design 

Date: Wednesday, 12th June 2024 

Time:11:00am Workshop | 1:30pm Lunch & Networking

Location: Connected Health Innovation & Commercialisation Centre | Level 2, 99 William Street (Corner Little Collins Street), Melbourne. 

CHICC Expert Workshop: Enhancing Usability Through Human Factors Design 

Users play a critical role in ensuring safe and usable medical devices. But how can you guarantee a seamless interaction with your solution?  

Developing a high-quality and well-designed medical device that meets your user's needs requires employing formal human factors engineering methods. Human factors principles have long been applied in high-hazard industries, such as aerospace, nuclear, petrochemical, energy, and transport, effectively minimising risk and optimising patient safety. Today, Human Factors engineering is a mandatory design input requirement for most medical products worldwide. 

Did you know? Up to 50% of medical device failures are attributed to design issues leading to user error. Data from the FDA indicated that 36% of medical device product recalls are initiated due to problems with medical device design. 

Join us for this practical workshop aimed at empowering a safe and seamless user experience, prioritising your users' needs. Gain a comprehensive understanding of human factors and usability engineering, learn effective methods for measuring user interactions, and enhance patient safety to build a robust and seamless solution.

Who are our speakers? 

• Carla Zampaglione, Director & Founder, Sento Solutions 
• Chris Simmons, Human Factors & Usability Engineering Lead, Planet Innovation 

Together, we will explore key risks and theories and apply these insights to real-world examples, including digital health case studies and interactive exercises.  

What will you learn? 

• Develop a deep understanding of Human Factors and Usability Engineering. 
• Unpack the process for human factors and usability research. 
• Define the relevance of human factors and usability research to your specific product. 
• Apply your learnings to real-world digital health case studies 

Whether it’s understanding and mitigating potential sources of risk for your medical device to build a safer device for end-users, or simply enhancing your product’s effectiveness, human factors engineering promotes correct, error-free use of technologies.  

Note: Filming and Photography may be taking place at this workshop. Some of this material may be available to you following the workshop.  

Agenda:

11:00am - WELCOME - Dee Dinneen, Director – CHICC, ANDHealth
11:05am – 12:00pm - Usability: What it is and what it isn’t - Carla Zampaglione
12:00pm -12:15pm - Human Factors & Key Considerations - Chris Simmons
12:15pm - 12:45pm - Interactive Exercise - Chris Simmons
12:45pm – 1:30pm  - Sharing Learnings - Chris Simmons 
1:30pm - Lunch & Networking 


About the Speakers 

Carla Zampaglione 
Director & Founder - Sento Solutions 
Company Director and expert Usability Engineer with a broad and unique skill set across medical devices development & digital healthcare, leadership, management, research and engineering disciplines. 
International experience in regulated usability engineering and human factors processes, compliance and integration into medical product development, as well as VOC and Strategy. Driven by opportunities to connect with real people, real patients and find new commercial opportunities. Making people's lives easier and having an impact on commercialisation of medical devices, healthcare and digital health. 
Also a qualified, French-speaking pastry chef, with an undeniable obsession with croissants 

Chris Simmons 
Human Factors & Usability Engineering Lead - Planet Innovation 
Extensive global experience in the research, design, analysis, development and validation of safe and effective products, systems (including work systems) and places of work across many industries. 
Background in industrial design, ergonomics, safety and health. 
By understanding the needs of the end-users (tasks, technology, furniture, equipment, spaces, interactions and social and procedural support frameworks), Chris helps research and project teams to ensure that the needs of the end-users are adequately addressed and incorporated into system designs; in turn, supporting safer, more-effective, equable, equitable and satisfying work outcomes, for optimised uptake and enduring high performance. 
Managed the design and/or re-design of things ranging from digital interfaces, medical devices, watches and wearables, to tram, helicopter and sea craft seating, to entire train lines, stabling yards, stations, control rooms, ticketing systems, roads, precincts, building fit-outs, and distribution centres, and role/task structures (including associated technologies, equipment, operations, procedures and instructions/training/communications, as required). 
Experienced trainer and safety systems auditor, with strong working knowledge of health, safety and product/system/environment regulatory requirements applicable in many countries and most Australian states. 
 

Conditions:  

• CHICC workshops are free to Victorian Digital and Digitally Enabled Medical Technology Companies thanks to the support of the Australian Medtech Manufacturing Centre and the Victorian Government Department of Jobs Skills Industry and Regions.   
• All participating companies will be required to participate in post-workshop surveys as a condition of registration. Companies which do not complete post-workshop surveys may be required to pay a registration fee for any future workshops.  
• Numbers are strictly limited with only 30 seats available at each workshop.  
• ANDHealth reserves the right to allocate limited availability to maximise the number of companies that will benefit from the program.