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Emotional Intelligence® 1 Day Masterclass in Perth

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Regus Forrest Centre
Perth WA, Australia
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Description

Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs


Course  Overview:

Research shows that managers account for up to 70% of the variance in employee engagement, making effective people management one of the most critical drivers of team performance, retention, and overall business success. This 1-day experiential workshop, People Management for Leaders is designed to strengthen the essential leadership capabilities required to lead teams more effectively in today’s dynamic work environment.

The program focuses on building a people-first leadership mindset, enhancing communication and feedback skills, and equipping leaders with practical tools to drive performance, engagement, and accountability.

Through a blend of real-world scenarios, role plays, and reflective exercises, participants gain actionable strategies they can immediately apply in their teams.

Why this is different from other leadership courses:

This program stands out from typical leadership courses because it is highly practical, focused, and immediately applicable to real workplace challenges. Instead of emphasizing generic leadership theories, it zeroes in on core people management skills such as communication, feedback, performance management, and handling difficult conversations. 

The program also provides simple frameworks like SBI and GROW, enabling leaders to apply their learning from day one. Combined with a focus on behavior change, peer learning, and a clear action plan, it ensures measurable impact on team performance, engagement, and leadership effectiveness.


Target Audience:


This course is ideal for:

  • First-time supervisors

  • Newly promoted managers

  • Team leaders

  • Aspiring supervisors

  • Coordinators transitioning into leadership roles

  • Professionals seeking foundational management skills

Prerequisites:

None

Technical Requirements:

For In-house training:

  • Projector, Screen or TV

  • HDMI cable

  • Notebook, Pen

  • Internet

  • Laptop or tablet


Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break

Description

Why is it important to host our Menopause at Work course within your organisation?

Hosting this course demonstrates proactive leadership, strengthens managerial capability, improves team performance and engagement, reduces people-related risks, and builds a consistent, high-performing culture rooted in accountability, collaboration, and long-term success.

This enables leaders to:

  • Understand their role as people leaders and the impact they have on team performance and engagement

  • Communicate with clarity, empathy, and effectiveness in everyday interactions

  • Recognise and address performance challenges early and constructively

  • Apply practical frameworks for giving feedback and managing difficult conversations

  • Build trust, psychological safety, and a positive team culture

  • Use coaching techniques to develop and empower team members

For scheduling and group pricing, please enquire at sales@wisdommindsglobal.com.

Create a more supportive and inclusive workplace with practical, results-driven learning designed to build menopause awareness, strengthen leadership understanding, and help organizations better support employees through every stage of their careers.

Wisdom Minds Global — Learn More , Lead Better.

FAQs

  • 1. What is the Emotional Intelligence® Masterclass?

    This masterclass helps participants understand emotions, build self-awareness, and improve communication and professional relationships.

  • 2. Who should attend this masterclass?

    Professionals, managers, team leaders, supervisors, and anyone looking to improve emotional intelligence can attend.

  • 3. What will I learn in this training?

    You will learn emotional awareness, emotional regulation, empathy, relationship management, and effective communication.

  • 4. How long is the masterclass?

    The masterclass is conducted over one day.

  • 5. Is this training suitable for beginners?

    Yes, it is suitable for beginners and experienced professionals who want to strengthen their emotional intelligence skills.

  • 6. How can emotional intelligence improve leadership?

    It helps leaders understand team emotions, communicate clearly, manage challenges, and build stronger workplace relationships.

  • 7. Will this training help me manage stress?

    Yes, the masterclass introduces practical approaches to recognizing emotional triggers and responding to challenging situations constructively.

  • 8. Can emotional intelligence improve teamwork?

    Yes, it can support empathy, collaboration, conflict resolution, and better understanding among team members.

  • 9. Is online training available?

    Virtual instructor-led training may be available, depending on the schedule. Contact Wisdom Hub Global for current options.

  • 10. How can I register for the training?

    For More Information & Registration

    Please contact us at sales@wisdommindsglobal.com

Agenda

  • Module 1: What is Emotional Intelligence?

    A set up to the session, which explains what EI is and its role in improving performance in the workplace.

  • Module 2: Self-Awareness

    Understanding how self-aware participants currently are, reviewing the value of self-awareness and providing an opportunity to develop this.

  • Module 3: Self-Management

    Appreciating that we manage ourselves based on our values, attitudes and beliefs. Looking at methods of improving self-management and overcoming negative ‘self-talk’.

  • Module 4: Self-Motivation

    A look at how personal goals drive our self-motivation, how our beliefs, values and attitudes can affect our motivation and some valuable techniques for personal improvement.

  • Module 5: Empathy

    Helping participants appreciate the need for empathy and providing the methods for doing it.

  • Module 6: Handling Relationships

    Bringing the previous skills together to become ‘socially intelligent’. Looking at real life situations and how emotional intelligence plays a part. Finally; reviewing ways of further improving relationships using emotional intelligence Influence and motivate others by understanding their emotional drivers ⦁ Apply emotional intelligence in leadership and team management situations ⦁ Manage feedback (giving and receiving) in a constructive and emotionally balanced way

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Regus Forrest Centre
Perth WA, Australia