This 3 hour online workshop explores the role of cultural beliefs and values, unconscious bias and different cultural explanatory models of disability when working with service users and colleagues.

People from CALD backgrounds experience multiple barriers when accessing disability services. Culturally responsive practice training is a reflective process which will help participants gain an insight into their own culture, behaviours and organisational practices to make their services more accessible and avoid creating service related barriers.

This workshop will build participants capability to be more responsive and confident when working with culturally diverse individuals and families. It will help participants gain a better understanding of how other people’s culture informs their world view and therefore their understanding of disability and the service system. It will assist participants to communicate effectively, build trust and provide quality services to CALD service users.

Learning outcomes

At the completion of this training participants will be able to:

Reflect on their own cultural identities, beliefs and values
Demonstrate an understanding of the intersection of living with a disability and coming from a culturally and linguistically diverse background
Recognise different explanatory models
Identify barriers to access the NDIS for humanitarian entrants
Incorporate person centred principles and culturally responsive practice

Target audience

This workshop is available for NDIS service providers in NSW, Queensland and Victoria and is designed for all NDIS workers from reception staff to service staff and management.

CultureReady is proudly supported by the Australian Government Department of Social Services.