The app will use a type of AI called a large language model (LLM), that’s been adapted using evidence-based resources — things like academic research and reviewed content about grief and mental health- that helps make the responses more reliable and appropriate than general-purpose AI. The AI app will be similar to a mobile phone app and powered by AI —a bit like a chatbot—that people can talk to or message. The exact look, features, and functions of the AI app will be developed with input from users during the project. You can talk or type messages and the AI app will aim to respond in an empathetic, respectful way, based on real evidence about grief and mental health. The aim of codesign and testing is to improve the AI app's features, refine it further, and ensure that it is appropriate, relevant and supportive.

Cancelled due to unforeseen circumstances: Grief Guide Workshop: Co-Designing An AI App for Grief - Darwin

Name: Cancelled due to unforeseen circumstances: Grief Guide Workshop: Co-Designing An AI App for Grief - Darwin
Start: 2026-02-16T14:00:00+0930
End: 2026-02-17T12:00:00+0930
Location: Room 3.08, Level 3, CDU Darwin Waterfront

Mon, 16 Feb, 2pm - Tue, 17 Feb, 12pm ACST

Room 3.08, Level 3, CDU Darwin Waterfront

Darwin City NT, Australia

QUT and People Tech Revolution

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Description

Help Shape the Future of Grief Support for Older Australians: Codesigning an AI App for Grief

Have you experienced loss? Are you over 60 years? We need your insights!

We're developing an AI app to provide compassionate grief support for older Australians, and we want to design it with the people who might use it.

The Grief Guide app uses artificial intelligence (AI) to provide a conversational experience that is designed to help you explore ideas, reflect on memories, and interact with the app in ways shaped by your feedback during co-design workshops. AI does not replace a human or a professional, and it does not provide therapy or medical advice.   

We're looking for:

Older Australians aged 60 years or older, who have (1) experienced the death of a person close to them (such as a spouse. partner, family member, or friend) and/or are currently supporting or caring for someone who is dying or nearing the end of life

Join our workshops to share your experiences and ideas and tell us what works (and what doesn't!).

Too often, grief support isn't available when people need it most. Your participation could help create a tool that provides comfort and understanding when traditional support isn't accessible.

For more information about the project, the benefits and risks of participation and other details, the participant information sheet and consent form can be found here:

Participant Information Sheet - Grief Guide QUT Ethics Approval 9947 - Older Adults

Please read the forms prior to the workshop - we will provide printed information sheets and consent forms at the workshop - you may choose to complete them online or at the workshop.

FAQs

About the AI App

The app will use a type of AI called a large language model (LLM), that’s been adapted using evidence-based resources — things like academic research and reviewed content about grief and mental health- that helps make the responses more reliable and appropriate than general-purpose AI. The AI app will be similar to a mobile phone app and powered by AI —a bit like a chatbot—that people can talk to or message. The exact look, features, and functions of the AI app will be developed with input from users during the project. You can talk or type messages and the AI app will aim to respond in an empathetic, respectful way, based on real evidence about grief and mental health. The aim of codesign and testing is to improve the AI app's features, refine it further, and ensure that it is appropriate, relevant and supportive.

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QUT and People Tech Revolution

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Co-designing Digital Support Tools: An AI Grief Guide

Every minute, 266 babies are born and 108 people die. While births receive celebration, death and grief – experiences we all face – remain under-addressed. Many older Australians confront loss unprepared, often without adequate support from overwhelmed loved ones.

Support Gap: With nearly half of palliative and aged care workers reporting frequent exhaustion, there simply aren’t enough people available to help older Australians navigate grief.
Death-Avoidant Culture: While 87% of Australians recognise the importance of end-of-life planning, only 35% take action.
Technology Awareness: Many remain unaware of technological grief support tools and their benefits.
Age Stereotypes: The belief that older people don’t use technology is outdated. Post-pandemic, most older Australians engage comfortably with digital tools.

In response, we are developing Grief Guide: Your 3am Friend — an AI-powered digital app designed to offer compassionate, practical support during times of grief.

Grief Guide leverages AI technology to engage users in real-time, empathetic interactions. It complements existing services by providing scalable, always-available support tailored to individual needs.
Grief Guide offers a judgement-free space where users can process emotions and practise difficult conversations. It can assist with tasks such as funeral planning and legal matters, directing users to the right resources.

Grief Guide is designed to be accessible and supportive for users of all technical abilities.

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