Courageous Conversations for Managing Staff

This workshop will help supervisors become more confident and proficient with initiating and conducting conversations, leading to improved performance, morale, and productivity.

By the end of this workshop, you will:

Understand what are courageous conversations
Know about the three types of performance problems
Develop strategies for conducting courageous conversations
Be able to apply Mehrabian’s law
Move your tone between Nice – Courageous – Fierce
Understand the impact of rudeness on staff
Practice creating a safe environment
Write a template to manage Acceptable performance
Write a template to manage Unacceptable performance
Be confident in reaching an agreement

And much, much more.

When: Tuesday 25 June 8.00am – 1.00pm

Where: Copthorne Solway Park, Masterton

COST: Members* $159+GST pp Non-Members $240 +GST pp – includes Moring Tea

*Member means any paid and current member business of Business Wairarapa, Tupu Ana Masterton, Go Carterton, Martinborough Business Assoc, Featherston Business Engine, Destination Wairarapa.