2020 Courageous Conversations: How to have a difficult chat - Sydney
EML Sydney
Sydney NSW, Australia
Event description
At times we are required to have difficult conversations within the workplace.
This course, facilitated by Real People Equity, will provide practical strategies to help you to improve your skills and confidence in discussing tough topics, and approach these conversations calmly and confidently.
Topics covered include:
- Effective feedback
-CATSIP & STAR Models
- Preparing, initiating and succeeding at a difficult conversation.
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