Dealing with difficult personalities and having tough conversations can be anxiety inducing. Have to tell a team member they're not up to scratch? Dreading performance review time? Need to tell your boss you're going to miss a deadline or admit a mistake? Perhaps you're in a difficult spot with a disgruntled client?

You might be wondering; how do you walk the fine line between being a doormat and sticking up for yourself in a way that won't make the situation worse, result in tears or anger, or put a target on your back?

How to protect yourself form the egos and behaviours that starve productivity and stifle the innovation and enjoyment of our work?

Or worse? You end up at a point where you dread going to work, you don't put your hand up at meetings, and weekends become your salvation.

All of this can be avoided when you know how to have courageous conversations.

You might not realise this, but we avoid these conversations based on fear. We're scared about the perceived reaction from the other person, but that's just a story we've made up in our heads, not reality.

Holding courageous conversations mean getting over what's stopping you from having the conversation in the first place and skillfully addressing the behaviour and issue, rather than the person.

In an age of texting, tagging and tweeting, we've lost the ability to have the conversations that count at a time when we need them more than ever.

With more courage, we can take on harder projects, navigate change, and speak up more willingly without fear of retribution and speak about the issues that will actually make a difference.

During this one day workshop you'll learn how to specifically address performance issues, deliver bad news, and deal with difficult behaviours and resolve interpersonal issues.

Learning that art of having courageous conversations will change the way you work, live and talk... Ready?

HERE'S WHAT YOU'LL LEARN

~ How to plan and execute Courageous Conversations

~ Understanding the Incubator of Resentment framework

~ How to overcome the reluctance to have difficult conversations

~ How to Manage and communicate with different personality styles

~ The best way to Give and receive feedback and how to set up a feedback loop culture

WHAT'S INCLUDED

Prework survey

Workshop materials.

workshop Courageous Conversations workbook

30 days of UNLIMITED follow up phone and email support to help you have those TOUGH CONVERSATIONS.

This event is catered, please let the organiser know of any dietary requirements.

Contact the host of Courageous Conversations™ Masterclass

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