The one-day FREE workshop we offer is aimed to equip mainstream crisis services to engage/help ethnic communities better.

We usually send out a pre-training survey link prior (note: it is important that you complete this at least 5 working days before the training), so we can adapt it slightly more to the needs of the participants. This training provides you with food for reflection, activities, case studies, as well as very practical tools to take home, both for individual crisis workers and teams. It is a 'must' for anyone working with ethnically diverse clients.

We think that this training is important as since the commencement of this training, in the pre-evaluation survey (Shama, 2022) more than 99% of participants reported at least 1-5 experiences with ethnic clients or from different backgrounds/faiths in the last two years. In addition, almost 70% had worked with more than five people of different ethnicities and 56% more than five cases of people from different faiths. Many of them reported that they felt uncomfortable about asking critical questions relating to faith, culture, racism and visas.

When you've completed it, we will give you a Certificate of Attendance as well, emailed digitally to you or the organisation that signed you up (:

Note: We expect you to attend if you register. If you are not able to attend, please let us know as soon as possible (preferably 5 business days before)