This 3-hour online workshop will help managers and team leaders to build their confidence and capability to support staff from culturally and linguistically diverse backgrounds. Through interactive and thought-provoking activities participants will hone their skills in communicating cross culturally to minimise misunderstanding and identify strategies to address common challenges that culturally diverse staff experience when working in aged care services, disability care, and veteran care services.

Learning objectives:

At the completion of this training participants will be able to:

Describe the benefits of inclusive work teams.
Reflect on the impact of cultural identities, beliefs and values on everyday interactions in the workplace.
Understand the principles of culturally responsive practice.
Identify common ground to work collaboratively.
Implement a strategy for managing unconscious bias.
Understand how to communicate differing expectations.
Identify strategies to support workers and respond to discrimination.

Event details

Date: 12th of June 2024, Wednesday
Time: 9:30am to 12:30pm AEST
Venue: Online via Zoom (link will be sent a day prior to the workshop)
Cost: Free for participants in NSW & ACT.

Who is this training for?

Managers, people leaders, team leaders, supervisors, coordinators working in aged care services, disability care, and veteran care services.

About this Workshop

This workshop is being made available through the NSW/ACT Home Care Workforce Support Program funded by the Federal Government, delivered by SSI. The workshop has been organised and will be facilitated by SSI Diversity Training. We provide learning experiences that transform how people respond to diversity in ways that are thought-provoking, inspire curiosity, and build confidence to engage more effectively with the culturally diverse communities. We support non-government, government, and corporate sectors to meet their inclusion goals. Our experience and expertise are grounded in SSI’s 20+ years of experience as a leading provider of services to multicultural communities.

📧 Contact us

SSI Diversity Training

E: diversitytraining@ssi.org.au

P: 02 8799 6700

W: ssi.org.au/diversity-training

SSI acknowledges the Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work. We pay respect to Elders past and present and recognise their continuous connection to Country.