Customer Connection
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Event description
Customer Connection: maintaining & improving
Is there a gap between you and your customer that your struggling to close?
This workshop will help you re-connect and re-invest your customer with your business and your product.
- Brand Personality - If your brand was a person, who would they be & what would they be like?
- Customer Identify past, current and prospective customers. - Would they hang out with your brand?
- What value does your product offer v what value does your customer see
- How does your customer find and engage with you? Challenges, opportunities, fails?
- Opportunities for innovation