East Gippsland Shire Council is launching the Customer Experience Program, designed to help local retail, hospitality, and tourism businesses enhance customer service without financial strain. Funded by Emergency Recovery Victoria through the Business and Economic Recovery and Resilience Grant, this program provides free, self-paced, interactive online training for business owners and operators.

Join us for the launch event night at the Eagle Point Foreshore Hub to network with local business owners and gain insights from industry expert Ange O’Connell who will be leading a short presentation.

Why Attend:

Learn how to enhance customer experience and attract more customers
Access flexible, self-paced training tailored for busy businesses and employees
Gain insights from expert facilitator Ange O’Connell
Connect and network with other local business owners
Enjoy light refreshments on arrival

Who Should Attend?

Ideal for retail, hospitality, and tourism business owners and their teams looking to improve customer interactions and build long-term success.

Tickets & Registration:
Tickets are free, places are limited. Secure your spot now!

Contact Information:

For inquiries, contact Angela Woods at angelaw@egipps.vic.gov.au

Learn more about the program by visiting Customer Experience Program (eastgippsland.vic.gov.au)

This initiative is funded by Emergency Recovery Victoria as part of East Gippsland’s bushfire recovery efforts.