Understand your customers’ needs and develop a winning value proposition with this one-day workshop, designed around the proven ‘Jobs To Be Done’ framework. The Customer Insights for Product-Market Fit one-day workshop was designed for leaders and managers that want to ensure that their product and value proposition are designed with the customer's needs in mind.

The workshop will help you reframe how you present your offering - from a product or technology-based solution to one that’s customer-centric. Central to the workshop is the ‘Jobs to be Done’ framework, which provides a unique perspective to market validation. You’ll be introduced to the idea that people ‘hire’ products and services to get a ‘job’ done, and you’ll delve into the emotional and social value of those jobs.

Unlike most other theory-led workshops, you’ll have time set aside to apply what you’re learning to your own business or product. You’ll be with other leaders overcoming similar challenges, so you’ll also get the chance to network and learn from each other.

You’ll leave with personalised research plan and list of actions to implement in your business. Plus, you’ll be offered a one-to-one follow-up call with the workshop facilitator to see how you’re getting on and offer additional support.

Benefits to your business:

Achieve product-market fit, faster
Enhance Customer satisfaction, launching existing products in new markets
Greater clarity in the team
A reusable framework
Reassure investors

The workshops covers eight key areas:

Define customer progress
Describe the customer’s circumstances
Define obstacles
Explore alternative pathways
Create ‘Jobs to be Done’ statements
Create market assumptions
Data sources and methods
Qualitative research

Who is it for:
Businesses of all kinds will benefit from the workshop.

Those who will benefit the most are:

Mid to senior level, with direct influence on product development, or sales and marketing.
Working on bringing a new product to market, or re-launching an ailing one.

The workshop is open to organisations registered in New Zealand.

Event details:

Pre-workshop: pre-reading will be shared in the week before by the facilitators
Workshop: Wednesday 7 June 2023, 9am - 5pm
Post-workshop: optional follow up discussion with the workshop facilitators

Cost: $695 (excluding. GST and booking fee)

To confirm your place please register no later than Wednesday 31 May 2023.

If you are unable to make the following workshops or would like to request your location, please get in touch by emailing the team at martin.white@callaghaninnovation.govt.nz

About the presenters:

Dan Hansen, Apagie, Managing Director

Dan Hansen has over 25 years’ experience in management, sales, and commercial strategy. He’s held senior management and board roles in NZ, the UK, and the US and has first-hand commercial experience in over 35 countries, with many of the world’s most recognised companies. Dan switched from engineering to the technology sector in the early 1990s. He then founded business sales advisory firm MSM in 2009, which was later acquired by PwC.

Dan has significant experience in many B2B sectors including manufacturing, engineering, technology, and food and beverage production. His experience includes growing multi-million-dollar businesses in international markets, setting up multi-national distribution channels and teams, acquisitions, company restructures, and managing intellectual property. Dan holds numerous advisory and board roles.

Will Perry, Apagie, Director

Will Perry is founder and director of Apagie, a consulting firm accelerating the commercial success of NZ businesses. At Apagie Will focuses on unpicking the psychology of customer behaviour and choices to bring businesses closer to their customers. He believes that by understanding why and how customers buy, businesses can save time and money, and create enduring sales.

Will has experience across several industries, from engineering and manufacturing to specialised medical technology. Previously, Will was a part of the PwC Sales Advisory practice, commercialising new technologies, products, and guiding entry into new overseas markets. Will began in the science and medical industry and moved into business consulting after running a successful Manuka honey operation with his father.