De-escalation & Occupational Violence & Aggression Training - Wonthaggi

All Gippsland based Health Professionals are invited to attend this Education event.

Incidents of occupational violence and aggression (OVA) are on the rise.

Addressing this growing concern, Gippsland PHN has engaged Resolution Education to offer a specialized De-escalation & OVA Training program. This training is meticulously crafted to equip your team with the vital skills necessary to manage confrontational situations in the workplace effectively. Tailored to the needs of Gippsland practices, with a focus specifically on working in both remote and Indigenous Communities.

This interactive training course provides participants with a comprehensive toolkit of essential abilities. Attendees will gain expertise in recognising and responding appropriately to individuals displaying hostility or agitation in various scenarios.

The aim is to instill participants with the confidence and proficiency to de-escalate tense or potentially violent situations, fostering an environment conducive to positive and harmonious communication.