Bite Size Lunch 'n' Learns are faced-paced!

August Presenter and Topic: Educator, Leah Clearwater -Delivering an Exceptional Customer Experience.

Main Topics Covered: Join customer experience educator, Leah Clearwater as she discusses the importance of offering quality customer experience in service-based industries. Leah has been in customer-facing industries including wine, tourism and hospitality for 28 years and shares with you a taste of what it means to provide unique and memorable experiences for your customers.

Learn Connect Engage. Lunch is on us - registrations essential!

About the Presenter: Leah has built a diverse 28-year career in the wine, tourism and hospitality industries. With experience in consulting, sales, marketing, and business management, Leah’s true passion is education. She specialises in creating immersive learning experiences and has managed several cellar door operations, focusing on staff training for business success. Leah recently launched Wayfinder, a successful hybrid cellar door, restaurant, and wine bar in Dunsborough and founded the Margaret River Wine Academy.

Suitable for: Anyone in the wine, tourism, and hospitality industries, including business owners, consultants, managers and staff.

Note: Limited spots available! Maximum of 2 bookings per business.

A light lunch is provided. Numbers are strictly limited and registrations are required for catering purposes.

Business Advisor Facilitating: Sana Turnock from IPS Management Consultants.

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IPS Management Consultants is a provider of SBDC Regional services in the South West, Peel, Mid West/Gascoyne, Pilbara and Wheatbelt regions.