As organisations move beyond experimentation with AI and intelligent agents, the challenge shifts from awareness to building capability that delivers sustained productivity at scale.

Join us for a practical, industry-led session bringing together employers, industry leaders, and workforce and training professionals to explore how organisations are building AI, intelligent agent and robotics capability that delivers measurable productivity gains.

What the discussion will cover:

Practical perspectives on building AI and emerging technology capability at organisational and sector scale
Examples of AI training and learning grounded in real work and real roles
Insights into sector-led and employer-led approaches that accelerate AI adoption
How organisations are moving beyond pilots to embed AI into everyday operations
An interactive audience Q&A with subject matter experts

This session aligns with the Techweek pillars of:

Future – Emerging technologies and breakthrough innovation,
Growth – Tech growing New Zealand’s economy, and
Foundations – Tech strengthening our national infrastructure,

focusing on how AI and emerging technologies are being applied in real organisational settings to lift productivity and build the skills, systems and workforce readiness required to sustain impact at scale.

Whether you are responsible for workforce development, training design, operational productivity or technology adoption, you’ll leave with practical insights to help turn AI capability into consistently delivered productivity gains.

Panel Overview:

The panel is deliberately selected to reflect a balanced mix of perspectives, including:

Large employers operating at scale across complex logistics and operating models
A small to medium sized firm embedding AI and technology incrementally to drive productivity
Organisations applying AI and emerging technologies in customer contact centre environments
Sector and system‑level leaders focused on workforce capability, skills pathways and readiness

This mix is intended to surface applied insights across different organisational contexts, while keeping the conversation grounded in operational reality.

Speakers include

Mike Parsons, Air New Zealand, Data and AI Lead and Data and Analytics Chapter Area Lead
Mike Skeens, Tower Insurance, Head of Customer Contact Centre Hubs
Daryl Joyce, RML Machinery, Chief Executive Officer
Sam McNaughton, Transport Industry Skills Board, Chief Executive
Sylvia Yan, Deloitte, Associate Director, Strategy, Risk and Transactions
Grant Frear (Panel MC), Deloitte, Strategy, Risk and Transactions Lead Partner

Event Format

1.5 hours in total: 45 minutes panel discussion, 15 minutes for Q&A, and then 30 minutes for networking

If you're planning on attending online youu will receive an email with link to access to the webinar 24 hours prior to the event.

Contact the host of Deloitte Presents: From skills to scale: AI capability that actually lifts productivity (Auckland & Online)