Dr Jackie Graham, worked with Dr Deming. Jackie will perform the Deming's famous Red Bead Experiment and link the learning's to Deming's System of Profound Knowledge.

At this event, we'll have fun exploring:

• Viewing problems through a systems lens
• Why many improvements efforts fail.
• Who has the real power to effect change in your organisation?
• Why respect for people is essential for long term success.
• Deming's System of Profound Knowledge
and much more … including the power of reflecting on the right questions

After lunch we’ll explore how to

Make things happen: linking variation and systems thinking

Dr Graham will discuss the power of combining the theories of systems and variation thinking. The dice experiment will be used to illustrate the dynamic impact of systems and variation and will show how to increase productivity and reduce work-in-progress. At the conclusion of the experiment Dr Graham will link the dice experiment back to Dr Deming’s theory of profound knowledge.

Morning tea and a light lunch will be provided, and an opportunity to network with fellow attendees

After WWII Dr W Edwards Deming helped Japan rebuild their war-torn country. In a few short years they transformed from an embattled country to a leading manufacturing nation. Deming helped the leaders of Japan to understand their businesses as systems. He taught them to use an evidence-based approach to learn about their systems and how to go about improvement.

Deming became a major figure in the US and synthesised his philosophy in the ‘System of Profound Knowledge’ before he passed away in the early 90’s. 30 years later his philosophies are still as relevant today.

Dr Jackie Graham had the privilege of working with Dr Deming when he was consulting and teaching in seminars. She has made immense contributions in the Asia pacific region to organisations in industries as varied as automotive, food, transport, construction, and healthcare as well as government. Jackie is also a big Cats Fan and has been our 12 Days to Deming Course Mentor since 2021.

Jackie will take us to the core of Deming’s teachings and System of Profound Knowledge. The presentation will include reflective questions Deming used in his seminars.