Designing for Community: Case Study Clinic

Are you struggling with how to truly engage your community members?

Do you want to create a sense of community and belonging as an outcome of your work, but you're not sure how to start?

Have you read about experience design theory, but haven't seen it in practice?

Are you looking for some practical inspiration to start applying what you've learnt already about experience design? 

You're invited to join our free, virtual Case Study Clinic with our mentor, Frances Goh. 

🚀 Your mission, should you choose to accept it, is to invest 1 hour now to speed up your own path to community engagement through experience design.

Imagine this…

Feeling more confident to experiment with a proven framework and methods to create more meaningful experiences.

Feeling inspired by real-life examples to try ‘flipping the script’ on the ‘same-old-same-old’ events, gatherings and offers. 

Discovering more courage to test your assumptions and new ideas and maximise your rate of learning.      

Back in February, Frances shared her community building wisdom with us.

In April she participated in the Kaospilot Experience Design program as a mentor and learner.

Since May she has been living the ‘Driving Impact Manifesto’; experimenting with her experience design learnings ‘out in the wild’ of community building and serving.

Join us to gain practical insights from these experience design trials, errors and successes.

Here’s What You’ll Learn at the Clinic

• An Introduction to the Kaospilot 5E Experience Design Model:
  Discover the key steps and five stages for crafting memorable, meaningful experiences that build community.
  
  

• Real-World Case Study and Insights:
  See a step-by-step breakdown of how Frances has used Kaospilot methods to design meaningful experiences for her community and her insights from ‘the wild’.
  
  

• Practical Application:
  Work with peers to get started on applying the 5E model to your own design challenge, guided by expert facilitation.
  
  

• Live Q&A:
  Get your questions answered and receive peer coaching on your unique context.

🎁PLUS These Awesome Bonuses

• How to Create Thriving Communities: Recording & slides from Paz Pisarski, Founder, The Community Collective, including 8 top tactics to build community

• Coaching: Go into the running for a free coaching session with Alkimia Learning to help bring your idea for a meaningful experience to life.

• First in, first served: Be first in line when we open applications for the next Kaospilot Experience Design cohort

When will it be?

Tuesday 16th September, 12 - 1pm AEST

What’s the Investment?

One hour of your time and attention 🙂

Ready to Reserve Your Spot?

Sign up here via Humanitix.
You'll receive the Zoom link for the session 1-day before we go live.

Meet Your Mentor | Frances Goh

Committed to empowering women in business, entrepreneurship and leadership, Frances Goh is Co- Founder and Head of Community & Growth at One Roof. Frances oversaw One Roof's digital transformation in 2020 from bricks and mortar coworking to a fully digitised experience and has since onboarded over 1500 members across Australia and overseas.

Frances is committed to elevating women in business and curates the One Roof member experience to ensure it is tailored to their unique needs. Frances is an innovation expert, startup coach and champion of women-led businesses. She is experienced in building businesses and startups, mentoring founders and is passionate about solving the problem of the gender gap in business and entrepreneurship. 

Frances Goh is the 2024 Ausmumpreneur Award Winner in the Building Online Communities category, recognised for her outstanding efforts in developing and expanding digital communities. She was a 2024 finalist for the Asian-Australian Leadership Awards and the Melbourne Asia Game Changer Awards 2024. LaunchVic recently recognised her as a Startup Ecosystem Hero of the Year finalist for the 2025 Governor of Victoria Startup Awards.

In 2024, Frances was the mentor at the Kaospilot Experience Design program hosted by Alkimia Learning in Hepburn Springs where she hosted a Community Dinner experience and led a community building session as part of the program.

Meet Your Hosts | Alkimia Learning

Alkimia Learning believes in transforming together. We help people, teams, and organisations have a meaningful impact through co-designing experiences that matter. We do this in the way of the alchemists - combining and transforming unique individual elements into something new, more powerful and valuable - so that something different and better can happen.

Alkimia Learning is proud to be the exclusive Kaospilot Learning Design Agency partner in Australia. We are licensed to teach the following Kaospilot Professional Programs:

• Signature Experience Design Program

• Designing and Facilitating Learning Spaces Masterclass Parts 1 and 2

• Learning Arch Design Bootcamp

Alkimia's co-founders are Ramon Marmolejos and Zoe Fitzgerald. They will be the co-hosts for the Case Study Clinic.