This two-day training will set up new digital navigators for success working with clients and their community. Through activities, presentations, research, and roleplay, participants will:

Learn how their activities as digital navigators support building digital equity in their communities.
Practice knowledge management through creating a resource guide to be used with clients and for professional development.
Develop a core understanding of broadband terms and local internet options.
Learn about device options, including considerations for accessibility, and research local device options.
Understand digital skills terminology and best practices and familiarize themselves with existing resources they can use with clients.
Equip themselves with skills and best practices around assessing client needs and goals and recommending courses of action to address needs holistically.
Be able to set healthy boundaries with clients and navigate them to other community resources.