Digital Skills Workshop: The Art of Selling in a Digital Market

In today’s competitive digital market, the ability to effectively sell your products or services is more crucial than ever. This workshop will equip you with the essential skills to be more confident with your approach to sales.

You will learn strategies to better understanding of your offerings and build a self-belief in yourself and your business. How to use digital tools to streamline your sales process will also be covered in the workshop.

Workshop Outline:

– Know Your Service and Product:

Identify your unique selling proposition (USP).
Craft compelling messaging that resonates with your target audience.

– Be Confident with Who You Are:

Practice effective communication skills to build rapport and trust.
Overcome self-doubt and project confidence in your interactions.

– Utilise Digital Tools to Help Your Sales:

Explore customer relationship management (CRM) software to streamline lead generation and follow-up.
Leverage social media platforms for targeted marketing and brand building.
Utilising online scheduling tools to simplify appointment booking.

– Ask for the Sale:

Master the art of asking for the sale
Learn how to follow up effectively and secure repeat business.

By the of the workshop, you’ll have a clear idea of how to enhance your sales skills and propel your business forward.

Presenter: Susan O'Byrne

Duration: 2 hours

About the Presenter:

Susan is a corporate affairs and business management professional with a breadth of experience across multiple countries and industries. She has spent many years in leadership roles as part of senior leadership teams, and specialising in strategic corporate affairs issues as well as developing communications, local content and government relations strategies. Susan has expertise in solving complex problems and engaging with stakeholders to develop a good result for every party.

This workshop is presented as part of the Digital Solutions Program in partnership with the Christmas Island and Cocos (Keeling) Islands Community Resource Centres (CRCs), the Christmas Island Business Association (CIBA), the Indian Ocean Group Training Association (IOGTA), and the Indian Ocean Territories Regional Development Organisation (IOT RDO).
Please note by continuing the registration process you acknowledge and agree your information will be shared with the Commonwealth Department of the Treasury and the Commonwealth Department of Industry, Science, and Resources for program evaluation and reporting purposes.