ATTENTION: This event is exclusively available to all government-approved Aged Care Providers working or engaged with the Home Care Workforce Support Program (HCWSP). Unfortunately, we are unable to accept registrations from individuals or entities not affiliated with an approved Aged Care Provider.

Why is Dignity of Risk and Duty of Care important?

Does your workforce get concerned about consumers making choices that may impact their health and wellbeing?

Do you worry that you may be in breach of your legislative responsibilities if you allow consumer choices that appear dangerous or risky?

Do you have robust systems to manage these risks?

Dignity of Risk and Duty of Care can seem like opposing concepts that are operationally challenging to manage. The Aged Care Quality Standards require providers to practically support the concept of dignity of risk. There are complexities associated with consumers living with disabilities and chronic conditions particularly where decision-making capacity is unclear.

At LPA, providers often seek our advice about what to do when consumers make decisions that are considered high risk. For example, a consumer with a falls history continues unaccompanied visits to the local shops. Or a consumer living with dementia continues to cook using a gas stove. How does a provider manage such dilemmas? We want to demystify these challenges for you and provide you with clear direction to minimise your risks and support consumer choice.

To effectively manage the dignity of risk and duty of care, providers need to have policies and practices in place as part of routine practice. There are also a number of key questions to assist you in assessing your preparedness for avoiding issues arising and managing dilemmas.

Has your service actively promoted a culture of supporting the dignity of risk?
Does your service have policies and procedures that support the dignity of risk?
Does your workforce have a clear understanding of the principles that apply to the dignity of risk and duty of care?
Do consumers, families/carers and relevant health professionals have a shared understanding of your service’s policy and processes regarding risks, choices and duty of care?

Overview

This webinar will provide you with a comprehensive understanding of how the dignity of risk and duty of care apply in home care. It will enable you to manage high-risk consumer choices and preferences in a systematic way. The webinar will also clarify what systems, practices and process are essential to managing dignity of risk and duty of care. This webinar will explore case studies of common situations and how to methodically work through a process to manage these.

Learning Outcomes

By the end of this webinar course, you will be able to:

✔ Explain the key definitions, legal framework and regulatory requirements

✔ Describe the key principles and current challenges

✔ Discuss assessment of duty of care

✔ Apply a risk management framework to dignity of risk

✔ Discuss and apply a practical approach to manage the dignity of risk

✔ Discuss case studies and how the principles of consent, capacity, and duty of care apply

✔ Describe processes for monitoring consumers at high risk

✔ Identify systems, practices and processes essential to managing dignity of risk and duty of care

Recognition

All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

Who will benefit most from this webinar?

This webinar is suitable for those in home care who work directly with consumers who may wish to take risks such as Care/Case Managers, Registered Nurses, Enrolled Nurses and Team Leaders; those who manage staff in these roles; and those responsible for quality and risk management.

Inclusions

PDF of PowerPoint presentation
Downloadable workbook
Downloadable tools and resources

Learner requirements

Computer or mobile device
A stable internet connection (broadband/4G+ recommended)
Speakers and a microphone are optional

Facilitators:

Jeremy McAuliffe - Lorraine Poulos & Associates

For more information:

Please contact the Home Care Business Relations Team at agedcaresupport@ssi.org.au or call 1800 985 028.

The webinar is being made available through the Home Care Workforce Support Program funded by the Federal Government and delivered by SSI in NSW and the ACT.