Disability Awareness & Inclusive Customer Experience Webinar

Name: Disability Awareness & Inclusive Customer Experience Webinar
Start: 2025-03-05T21:00:00+1100
End: 2025-04-30T20:30:00+1000

Wed, 5 Mar 2025, 9pm - 10:30pm AEDT

Online Event

Accessibility info

Inclusion Solutions

14 followers · Contact host

Event description

Did you know that 1 in 5 customers have a disability in Australia? And for every $1 a business invests in accessibility, it can generate up to $13 in extra revenue (Monash University).

In this webinar, you will learn how inclusive practices attract new customers and boost your business revenue and you will explore strategies and tips you can use to provide a more inclusive customer experience for people with disabilities.

Co-designed with people with lived experience of disability and neurodivergence, you will learn to:

Recognise the benefits associated with becoming an inclusive business
Develop your knowledge of disability and challenge common myths and stereotypes
Discover practical adjustments that enhance inclusivity beyond physical accessibility features
Explore best practices tips for inclusive communication
Identify easy-to-implement initiatives for customers with various needs

After the webinar, you will receive additional resources to support your learning via email. It includes:

a comprehensive guidebook,
various accessibility checklists,
an access and inclusion plan,
a certificate of completion.

Some benefits you can expect by becoming more inclusive:

Increased customer base,
Boosted revenue,
Improved reputation,
Attract and retain talent.

We want to make sure our webinars are as inclusive as possible. Please let us know if you have any particular accessibility or support requirements to get the most out of this training.

Get in quick! Tickets are limited!

Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity

Hostinformation

Inclusion Solutions

14 followers

Contact host

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At Inclusion Solutions, we employ an asset-based approach to community development which focuses on the sustainable development of communities based on their strengths and potential. Education is always a big part of our work, as we seek to ensure all individuals, groups and organisations have the skills and understanding to embrace people of all backgrounds and strengthen the foundations of their communities. We understand that all those we work with, will be at a different point in their journey, and we work alongside them, on ways that meet them where they are at, no matter where they are at.

Inclusion Solutions is committed to supporting and building communities to ensure they have the skills and capacity to become vibrant, well-connected, and socially inclusive, now and into the future. For over 30 years, we have supported local governments, state and national sporting associations, businesses, and local clubs and community groups, through a range of projects and activities to help develop inclusive communities that are welcoming of people with disabilities, people from culturally and linguistically diverse backgrounds and Aboriginal and Torres Strait Islander people, among other marginalised groups.

At Inclusion Solutions, we are relationship builders. We understand the importance of establishing a strong foundation with community members and stakeholders in all our projects and seek to always operate from a position of trust. We are a small but diverse team, dedicated to change making.

Accessibility and neurodiversity: We try to make our events as accessible and neurodiversity friendly as possible. However, we continue to learn and be informed by you. Please let Poppy at poppy.s@inclusionsolutions.org.au know if you may need anything additional to ensure you can participate in our event.

Inclusion Solutions acknowledges the traditional custodians of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them, their cultures and Elders past, present, and emerging.

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