Emotional Intelligence (EQ) Training

As part of our newly redeveloped Signature Series Courses, The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Learning Outcomes

After completing this course participants will have learned how to:

• Know how to read emotions
• Understand your own level of emotional intelligence
• Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
• Understand resilience and how to build it
• Understand social awareness and empathy and how to be more empathic and socially aware
• Understand how different cultures respond to and display emotions
• Know how to influence others positively
• Know how to have emotionally intelligent conversations
• Understand manipulation and emotional dishonesty and how to avoid it
• Understand how to lead with emotional intelligence

Course Outline

Emotional Intelligence (EQ) Training Course - Lesson 1 

EQ - A Passing Fad? 

• The Power of Emotions
• The Limbic System
• Useful Models of Emotional Intelligence
• Reflection

Emotional Intelligence (EQ) Training Course - Lesson 2 

I Feel therefore I Am 

• Tuning in to your own emotions
• Johari Window
• Self-Control
• Resilience
• Reflection

Emotional Intelligence (EQ) Training Course - Lesson 3 T

The Emotions of Others 

• Interpersonal skills
• Social Awareness and Empathy
• Emotions and Culture
• Reflection

Emotional Intelligence (EQ) Training Course - Lesson 4 

Emotions @ Work 

• Influencing Others
• Having difficult conversations
• Dealing with change
• Toxic Workplaces and Emotional Intelligence
• Reflection

Emotional Intelligence (EQ) Training Course - Lesson 5 

The Dark side 

• Manipulation
• Emotional Honesty
• Reflection

Emotional Intelligence (EQ) Training Course - Lesson 6

 Leading and Emotions 

• Leadership and Emotional Intelligence
• Emotional Agility
• Cultivating EI in organisations
• Reflection

Emotional Intelligence (EQ) Training Course - Lesson 7

 Reflections 

• Create an Action Plan
• Accountability = Action
• References