As part of our newly redeveloped Signature Series Courses, The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Learning Outcomes

After completing this course participants will have learned how to:

Know how to read emotions
Understand your own level of emotional intelligence
Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
Understand resilience and how to build it
Understand social awareness and empathy and how to be more empathic and socially aware
Understand how different cultures respond to and display emotions
Know how to influence others positively
Know how to have emotionally intelligent conversations
Understand manipulation and emotional dishonesty and how to avoid it
Understand how to lead with emotional intelligence

Course Outline

Emotional Intelligence (EQ) Training Course - Lesson 1

EQ - A Passing Fad?

The Power of Emotions
The Limbic System
Useful Models of Emotional Intelligence
Reflection

Emotional Intelligence (EQ) Training Course - Lesson 2

I Feel therefore I Am

Tuning in to your own emotions
Johari Window
Self-Control
Resilience
Reflection

Emotional Intelligence (EQ) Training Course - Lesson 3 T

The Emotions of Others

Interpersonal skills
Social Awareness and Empathy
Emotions and Culture
Reflection

Emotional Intelligence (EQ) Training Course - Lesson 4

Emotions @ Work

Influencing Others
Having difficult conversations
Dealing with change
Toxic Workplaces and Emotional Intelligence
Reflection

Emotional Intelligence (EQ) Training Course - Lesson 5

The Dark side

Manipulation
Emotional Honesty
Reflection

Emotional Intelligence (EQ) Training Course - Lesson 6

Leading and Emotions

Leadership and Emotional Intelligence
Emotional Agility
Cultivating EI in organisations
Reflection

Emotional Intelligence (EQ) Training Course - Lesson 7

Reflections

Create an Action Plan
Accountability = Action
References

Accessibility

General information