Course Content

This workshop aims to explain what Emotional Intelligence actually is as well as why it is important.

The workshop will also cover:

The five pillars of Emotional Intelligence
Why we use Emotional Intelligence
Some myths about emotions and emotional intelligence
How to be more emotionally intelligent
Developing a personal action plan

Who should attend?

This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.

Delivery Information

Duration: 2 hours

Locations: State-wide

Investment

$175 TCCI member

$260 non-member

More Information?

Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

PLEASE NOTE:

If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au

Terms and Conditions:

All events are subject to a minimum number of attendees. If minimum numbers are not met, any registered attendees will be offered a full refund or a transfer to another event.

Cancellations received less than 14 days prior to the event date may incur a full or partial loss of fees, however substitutions are always available. If cancelling within 48 hours of the event, no refund or transfer will be available.