About This Event
Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview

Emotional intelligence is essential for professionals who need to communicate effectively, manage workplace relationships, and respond constructively to challenging situations. This practical training develops the emotional skills required for professional effectiveness.

Participants in Sydney, NSW will explore how self-awareness, emotional regulation, empathy, motivation, and relationship management influence workplace interactions.

The program connects emotional intelligence with everyday professional situations, including difficult conversations, conflict, collaboration, leadership, and team dynamics.

Through practical activities, role plays, case studies, and reflection, participants will develop strategies they can apply immediately and use as the foundation for continued EI

development.

Key Takeaways

By the end of this training, participants will be able to:

Understand the key principles and components of emotional intelligence
Recognise personal emotional triggers and regulate responses more effectively
Demonstrate greater empathy, active listening, and social awareness
Use emotional intelligence to strengthen workplace relationships and trust
Understand personal and professional motivation more effectively
Handle difficult conversations and workplace conflict more constructively
Apply EI principles to leadership, teamwork, and collaboration
Develop practical strategies for continued emotional intelligence growth

Target Audience
This training is suitable for:
- Managers and Team Leaders
- Supervisors and Emerging Leaders
- HR Professionals and People Managers
- Project Managers and Team Coordinators
- Customer Service and Client-Facing Professionals
- Professionals working in collaborative environments
- Individuals seeking stronger communication and interpersonal skills
- Professionals interested in personal and leadership development

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Join the programme to deepen your leadership practice, strengthen purposeful decision-making, and build a more conscious approach to leading people and organizations.

Organizations can also request a customized in-house session aligned with their leadership development goals.

📧 Contact us today to schedule a customized in-house, face-to-face session:

eventbrite@meducorps.com

Contact the host of EQ at Work: A 1-Day Emotional Intelligence Course in Gold Coast

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