Far North Queensland Insurance Customer Townhall

The Insurance Council of Australia is hosting a townhall for insurance customers affected by the severe storms and flooding in Far North Queensland in late January.

The purpose of this townhall is to provide policyholders with general information on the claims process, complaints avenues and other useful information to assist with the insurance and recovery process.

Event details

• Date: Thursday, 6 March 2025
• Time: 5pm arrival for a 5:30pm start
• Location: Hinchinbrook Shire Hall - 25 Lannercost Street, Ingham QLD 4850
  

This session will cover:

• Claims process
• Support available
• Frequently asked questions and Q&A

Following the session, representatives from the Insurance Council of Australia, insurers, Financial Counselling Australia (FCA), and Legal Aid Queensland will be available to assist with any follow-up questions.

To ensure we stay within venue capacity, registration is essential, and will be checked at the door.

When registering, you’ll have the option to answer two questions to help us tailor the session to your needs (optional):

• Who is your insurer?
• Do you have a specific question you’d like answered? If so, please share it below.

We encourage you to register early to secure your spot.