From Awareness to Action: Designing AI Learning That Employees Actually Use

AI learning initiatives often stop at awareness—employees are introduced to new tools but rarely integrate them into their actual workflows. So how do you move from “we taught them” to “they’re using it”? In this interactive session, Knowly’s Michel Westher reveals how one large organization succeeded in driving real AI adoption among thousands of employees—without taking time away from their daily work or overloading them with generic e-learning content.

We’ll explore the design principles behind a digital learning journey that sparked curiosity, encouraged experimentation, and triggered behavior change. And you won’t walk away empty-handed: all participants will receive a ready-to-use template for creating their own AI adoption program - perfect for internal use or to deploy with clients if you're a consultant.

In this session, you will:

• Discover how to structure an AI learning journey that sparks practical experimentation
• Learn how small nudges and manager engagement can drive big behavior shifts
• Get access to a plug-and-play AI adoption program template—ready to adapt for your team or client projects

Meet your speaker:

Michel Westher is CEO and co-founder of Knowly, a learning tech company that helps organizations turn training into real-world action. Knowly complements existing LMS platforms by automating nudges, reinforcing key moments, and engaging managers - ensuring employees not only learn but apply what they’ve learned. It’s used for everything from onboarding and leadership development to Microsoft 365 and AI adoption. With Knowly, organizations create polished, behavior-driven learning experiences that are easy to launch and proven to drive results.