Improving inclusion and customising support

A person’s sexual orientation and gender identity can have a profound impact on their experiences and their service needs.

Drawing on a strong evidence base, along with the direct experiences of service users, this course is designed to assist service providers to understand diverse needs and improve service delivery for LGBTIQ+ communities.

The course provides contemporary education about the surprising diversity of human sexuality and gender identity, as a foundation for improving relationships, workplace environment and service provision. It includes a range of practical tools and ideas for making your workplace and services more inclusive, appealing and suitable to everyone. We will explore:

Key concepts: biological sex, gender identity, gender expression and sexuality
Inclusive language skills
Stigma and stereotypes
Understanding spectrums
Impacts on mental health and wellbeing
Legal issues and discrimination
Privacy and disclosure
Gender transition issues
Becoming visibly, proactively inclusive

This course includes:

Engaging, up-to-date materials.
Take-home reference package and free online resources.
All day catering and beverages - with dietary needs catered for.
Post-course contacts for help and advice.
Certificate of attendance.

PRICES

Standard | $285
Corporate and Government

Non-Profit/ Individuals | $185
Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals

Concession | $125
Concession Card Holders paying as individuals

SCHOLARSHIPS

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee of $35 toward catering and materials. Click here to apply.

VENUE

The Hub 1 Starling Street, Hamilton Hill

Located on Dixon Reserve, adjacent to the Wally Hagan Basketball Stadium.

The venue is wheelchair accessible including toilets, but please contact us if you have any particular needs we can assist with.