Getting to the Heart of What Matters Online 2-part workshop_August 2025

About the event: 

Paid staff can make a significant contribution to the life of a person with disability – enabling the person to live a rich life and pursue their unique goals and dreams. What lies at the heart of the role is, however, frequently invisible. When we fall into the habit of talking about ‘hours’, tasks, routines, and schedules, it’s easy to be distracted from what really matters about supporting people well.

This two-part interactive workshop focuses on the values that underpin and drive support, with an emphasis on valued roles and community belonging.

Participants must attend both sessions and complete brief tasks prior to each session. This is a participatory and live online workshop, and as such will not be recorded.

About the topic

• The purpose of support work

• Values, beliefs and assumptions

• Getting to know the person

• Valued roles

• Promoting friendships and relationships

Note: The content covered in this workshop is equivalent to Day 1 of our two-day face to face Getting to the Heart training.

Download the accessible flyer here (word)

Download the flyer here (PDF)

About the Presenters:

Our experienced disability consultants and presenters bring a wealth of experience in supporting people with disability and families in their efforts towards a good and ordinary life.

The content of our workshops is brought to life through the sharing of examples and personal stories that illustrate how the ideas can be implemented.

Who Should Attend?

This training is for support workers who are directly assisting a person with disability to live a good life in community.

The online workshop is participatory with lots of opportunities to engage in activities – participants are expected to use their microphone and keep their video on.

If you or your organisation wants to register more than four workers, please contact CRU to discuss this.

What do I need for the workshop?

This is an interactive workshop! You will be asked questions and invited to share your ideas with other people.

To participate you will need:

• a computer or tablet

• internet access 

• speakers or headphones and a microphone

• somewhere a bit quiet where you can concentrate

Unsure about attending online?

CRU's online workshops are engaging, interactive and welcoming:

• "Very successful presentation online with good use of technology to make people feel connected"

• For "people not in Brisbane this format gives them an opportunity they may otherwise have been able to participate. Well presented. Job well done."

• "Effective delivery, clear concise and engaging. Being clear up front about how to work the technology and explaining expectations of participants was spot on and contributed to a productive session.  Thank you."

Event details

• These workshops will be held via Zoom Sessions and log-in details will be sent to participants who register a few days prior to the event.

• Log-in will be available 15 minutes prior to each event commencing.

Learning Objectives

• Identify the elements of a good life and consider how this concept relates to people with disability.

• Reflect on assumptions about people with disabilities’ right to and the possibility of a good life.

• Begin to develop a framework for thinking about and reflecting on the role of a support worker in their own particular contexts.

• Appreciate the importance of knowing the person well and taking a strengths-based approach.

• Be introduced to Valued Social Roles and appreciate how the concept can be used to support people to have access to the good things of life.

• Understand the importance of friendships and relationships and identify strategies that make belonging in community more likely.

• Contrast the things that can help facilitate roles and relationships for people with disability with those things that may get in the way.

• Be provided with a framework for evaluating support.

About CRU:

For over 35 years, Community Resource Unit has been working across Queensland to help people with disability take control of their lives and take their place in their community.

Please contact CRU if you require assistance to register, attend or participate in this event. p. 07 3844 2211 or e. cru@cru.org.au

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