Giving & Receiving Feedback | Virtual - 1 Day Course

ABOUT THE PROGRAM

It is a critical skill of any leader to be able to give constructive feedback, whether it is telling someone they have done a great job, or conversely areas they can improve on. Generally giving and receiving feedback is something that has to be learned, trial and error has no place in this leadership skill set.

Many courses we have come across focus on giving feedback, at Evolve2 we believe the skill of receiving feedback is just as important.

What Will I Learn?

• Why giving & receiving feedback is such a critical skill
• Johari's window
• Different feedback types
• Delivering performance feedback
• How to deliver feedback, up the chain or responsibility
• The secrets of receiving feedback
• The different levels of listening

What outcomes will the training provide?

Participants will learn:

• How to utlise Johari's window to build trust
• The importance of seeking feedback
• When to use unstructured and structured feedback
• The process in how to give performance feedback, what are the key factors and impacts
• How to use the SBI model
• How to get your message across to leadership
• Why receiving feedback is sometimes harder, but more critical for personal development
• How to seek feedback
• How to be a better listener
  

Who will benefit from this training?

All professionals in any industry will benefit from this training, as at times whether at work or in the home environment we can all improve how we deliver feedback and how we can better listen during the process.