ABOUT THE PROGRAM

It is a critical skill of any leader to be able to give constructive feedback, whether it is telling someone they have done a great job, or conversely areas they can improve on. Generally giving and receiving feedback is something that has to be learned, trial and error has no place in this leadership skill set.

Many courses we have come across focus on giving feedback, at Evolve2 we believe the skill of receiving feedback is just as important.

What Will I Learn?

Why giving & receiving feedback is such a critical skill
Johari's window
Different feedback types
Delivering performance feedback
How to deliver feedback, up the chain or responsibility
The secrets of receiving feedback
The different levels of listening

What outcomes will the training provide?

Participants will learn:

How to utlise Johari's window to build trust
The importance of seeking feedback
When to use unstructured and structured feedback
The process in how to give performance feedback, what are the key factors and impacts
How to use the SBI model
How to get your message across to leadership
Why receiving feedback is sometimes harder, but more critical for personal development
How to seek feedback
How to be a better listener

Who will benefit from this training?

All professionals in any industry will benefit from this training, as at times whether at work or in the home environment we can all improve how we deliver feedback and how we can better listen during the process.