We’re thrilled to be launching Glen Eira's Roving Repair Program!

Glen Eira City Council is working with consultants, Let Me Be Frank, to coordinate the delivery of repair events.

Across the events we'll repair a range of items, from much loved toys, to toasters, bikes to bric a brac, furniture to fur coats, clocks and clothes and much, much more!

Do you have something in your home that you’re sure can be fixed or repaired, if only you knew how?

Something that has great sentimental value but needs some TLC to restore it to its former glory?
Something you have started to fix but got stuck?

These events will link you to local repair enthusiasts, who will do their best to help you repair your item. If they can’t fix it, they will offer advice. And if it can’t be mended, and you no longer want to hold on to it, we can advise you on the best way to dispose of it to ensure that, where possible, recyclable components are salvaged.

The event will run from 10am-1pm. On arrival you will be given an estimated wait time. When a suitable repairer becomes available you can talk to them, and in the meantime you can have a cuppa, connect with community, and increase your knowledge and skills by observing the repairs taking place.

Repairs will be conducted at tables. We may not be able to accomodate large items. However you can bring photos and seek advice for items that can't be brought in.

We will have a range of repairers with various skills including:'
- Woodwork
- Small appliances and electronics*
- Textiles - darning, sewing, crochet and knitting
- General repair skills and knowledge

*If you have an electronic item in need of repair it may require materials or parts. If you know it's a broken wire or missing lead, please try to obtain a replacement part ahead of the event. If you're not sure what it needs, you can bring it along for advice and either repair the item at home, or take it to a future event. The types or repairs on appliances that we should be able to complete include clogged filters, jammed motors or fans, glueing or screwing broken parts.

Lucy Best from Let Me Be Frank may contact you to discuss your repair. This will help us understand your repair needs and advise you if we will have a suitable repairer and/or if there are any parts or materials you should bring with you.

If you’re a keen mender, or simply want to help out at the events, you can register your interest here. We’d love to help you share your skills, time and enthusiasm!

This event is being coordinated by Let Me Be Frank, on behalf of Glen Eira City Council.

Glen Eira City Council is committed to protecting your privacy. The personal information requested on this form is being collected by Let Me Be Frank for the Roving Repair Program. De-identified information will be shared with Council for reporting purposes. WIth your permission we will share your contact details so you can hear about future events. Your personal information will not be disclosed to any other third party without your consent, unless required or authorised by law.

HOUSE RULES

When registering at arrival we will do our best to match you to the appropriate repairer

There may be wait times. We encourage people to grab a tea or coffee and observe repairs/chat to others waiting

The work carried out in the repair event is performed free of charge by the repair experts at hand, as part of Glen Eira’s Roving Repair Program

Visitors can carry out the repairs themselves if possible, with repair experts on site to help as advise as necessary

Repairs are done for free, meaning neither the organisers nor the repair experts are liable for any loss that may result from advice or instructions concerning repairs

Visitors offering broken items for repair do so at their own risk

We cannot guarantee items will be repaired

Repair experts/ volunteers are entitled to refuse to repair certain items

Items may be repaired in a DIY fashion. If you want perfection we recommend seeking a professional repairer and paying for their service

Experts/ volunteers making repairs offer no guarantee for the repairs

We will test where appropriate but cannot guarantee that objects work properly once you take them home

Repair experts are not obliged to reassemble disassembled appliances that cannot be repaired. Especially if they have people waiting for repairs

To cut down on unnecessary waiting times during busy periods, a maximum of ONE broken item per person will be examined. The visitor will join the back of the queue if there is a second item for repair

Repairers and attendees have a right to feel welcome and safe. Antisocial behaviour will not be tolerated. If someone is making you feel unwelcome or unsafe please let a member of staff know.