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Healthcare Lean Six Sigma – 1 Day Workshop in Melbourne

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Regus 120 Collins Street
Melbourne VIC, Australia
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Description

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

This 1-day workshop delivers practical Lean Six Sigma skills tailored specifically for healthcare settings. Designed for advanced beginners to light intermediate learners, the program helps you identify inefficiencies, reduce process variation, improve patient flow, minimize waste, and enhance daily hospital operations.

Through real healthcare case examples and hands-on exercises, participants will explore practical improvement tools that can be immediately applied in outpatient clinics, inpatient units, laboratories, pharmacies, and administrative departments. The course introduces DMAIC fundamentals, root-cause analysis, workflow mapping, and essential healthcare-focused process improvement techniques.

Learning Objectives

By the end of this course, participants will be able to:

  • Understand Lean Six Sigma principles within a healthcare context

  • Identify operational inefficiencies and process gaps

  • Map workflows and recognize waste in patient care pathways

  • Apply DMAIC fundamentals at a practical, beginner-friendly level

  • Use basic root-cause analysis tools to address routine challenges

  • Improve care delivery, operational flow, and service consistency

  • Develop small-scale improvement plans for their department

Target Audience

This course is ideal for:

  • Nurses, clinicians, and allied health professionals

  • Hospital operations and quality improvement teams

  • Administrative and support staff

  • Healthcare process improvement teams

  • Early-career healthcare professionals

  • Anyone involved in day-to-day healthcare workflows

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Our Royalty Referral Program

Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.

For royalty-related queries, contact orders@mangates.com

Why Choose This Course?

This program is designed for healthcare professionals seeking practical improvement skills without complex statistical analysis. It focuses on straightforward tools, real-world healthcare examples, and actionable techniques that can be implemented immediately.

Led by a trainer experienced in clinical operations, patient pathways, hospital processes, and applied Lean Six Sigma in healthcare environments, the workshop ensures relevance, clarity, and immediate workplace impact.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

Description

Agenda

  • Module 1: Understanding Healthcare Processes & Waste

    • Identifying bottlenecks in patient pathways • Understanding types of waste in healthcare • Mapping simple clinical and administrative workflows • Icebreaker Activity

  • Module 2: Lean Concepts in Everyday Healthcare Workflows

    • Streamlining steps in patient care • Reducing unnecessary movement and delays • Improving staff coordination and handoffs • Activity

  • Module 3: Basic Six Sigma Concepts for Healthcare Teams

    • What variation looks like in healthcare • Understanding errors, rework, and inconsistencies • Using simple measurement techniques • Role Play

  • Module 4: DMAIC for Healthcare Improvement

    • Define: Stating clear healthcare problems • Measure: Identifying basic metrics and data points • Analyze, Improve & Control: Simple workflow fixes • Case Study

  • Module 5: Root-Cause Tools for Clinical & Operational Issues

    • Using 5 Whys to find simple causes • Pareto for identifying biggest problem areas • Fishbone diagram for quick analysis • Simulation

  • Module 6: Applying Lean Six Sigma in Real Healthcare Areas

    • Improving patient flow in outpatient clinics • Reducing delays in labs, pharmacy & diagnostics • Addressing documentation or discharge delays • Group Brainstorm Activity

  • Module 7: Building Simple, Sustainable Improvement Plans

    • Creating small, achievable action steps • Monitoring simple KPIs in daily work • Communicating improvements with teams • Activity

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Regus 120 Collins Street
Melbourne VIC, Australia