Hervey Bay: Positive Approaches to Behaviour - PLUS - Safer De-escalation Skills

For over 25 years Maybo have been dedicated to helping organisations reduce risks surrounding behaviours of concern and workplace violence through the design and delivery of engaging, outcome-focused training. 
They are known both nationally, and internationally, for subject expertise that is based in real-world experience

This full day training will focus on key areas of approaches to behaviour and safer de-escalation.

POSITIVE APPROACHES TO BEHAVIOUR 

Develop positive and proactive approaches to managing behaviours of concern based on respect for the individual.

Risks, Rights and Responsibilities

• Behaviours of concern
• Rights and responsibilities
• Planning to reduce risks and vulnerabilities 

Factors That Influence Behaviour

• Common functions of behaviours of concern
• Instinctive reactions to emotional or threatening situations
• Potential triggers in self and others
• Levels of escalation

Positive Interactions and Choices

• People's needs and expectations
• Influencing positive outcomes
• Overcoming barriers to communication

Safer De-Escalation

Learn person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating including:

Dynamic Risk Assessment

• Maybo SAFER model
• Risk identification
• Informed decision-making

De-escalation Skills

• Positive, non-aggressive approaches
• Safer positioning and teamworking skills 
• Strategies to defuse, calm and resolve

Personal Safety and Post-incident

• Responding to behaviours of concern
• Heightened risk indicators
• Exit strategies in higher-risk situations
• Post-event impact and responsibilities