Hervey Bay: Positive Approaches to Behaviour - PLUS - Safer De-escalation Skills
Event description
For over 25 years Maybo have been dedicated to helping organisations reduce risks surrounding behaviours of concern and workplace violence through the design and delivery of engaging, outcome-focused training.
They are known both nationally, and internationally, for subject expertise that is based in real-world experience
This full day training will focus on key areas of approaches to behaviour and safer de-escalation.
POSITIVE APPROACHES TO BEHAVIOUR
Develop positive and proactive approaches to managing behaviours of concern based on respect for the individual.
Risks, Rights and Responsibilities
- Behaviours of concern
- Rights and responsibilities
- Planning to reduce risks and vulnerabilities
Factors That Influence Behaviour
- Common functions of behaviours of concern
- Instinctive reactions to emotional or threatening situations
- Potential triggers in self and others
- Levels of escalation
Positive Interactions and Choices
- People's needs and expectations
- Influencing positive outcomes
- Overcoming barriers to communication
Safer De-Escalation
Learn person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating including:
Dynamic Risk Assessment
- Maybo SAFER model
- Risk identification
- Informed decision-making
De-escalation Skills
- Positive, non-aggressive approaches
- Safer positioning and teamworking skills
- Strategies to defuse, calm and resolve
Personal Safety and Post-incident
- Responding to behaviours of concern
- Heightened risk indicators
- Exit strategies in higher-risk situations
- Post-event impact and responsibilities