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    Hervey Bay: Positive Approaches to Behaviour - PLUS - Safer De-escalation Skills

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    Event description



    For over 25 years Maybo have been dedicated to helping organisations reduce risks surrounding behaviours of concern and workplace violence through the design and delivery of engaging, outcome-focused training. 
    They are known both nationally, and internationally, for subject expertise that is based in real-world experience


    This full day training will focus on key areas of approaches to behaviour and safer de-escalation.

    POSITIVE APPROACHES TO BEHAVIOUR 

    Develop positive and proactive approaches to managing behaviours of concern based on respect for the individual.

    Risks, Rights and Responsibilities

    • Behaviours of concern
    • Rights and responsibilities
    • Planning to reduce risks and vulnerabilities 

    Factors That Influence Behaviour

    • Common functions of behaviours of concern
    • Instinctive reactions to emotional or threatening situations
    • Potential triggers in self and others
    • Levels of escalation

    Positive Interactions and Choices

    • People's needs and expectations
    • Influencing positive outcomes
    • Overcoming barriers to communication

    Safer De-Escalation

    Learn person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating including:

    Dynamic Risk Assessment

    • Maybo SAFER model
    • Risk identification
    • Informed decision-making

    De-escalation Skills

    • Positive, non-aggressive approaches
    • Safer positioning and teamworking skills 
    • Strategies to defuse, calm and resolve

    Personal Safety and Post-incident

    • Responding to behaviours of concern
    • Heightened risk indicators
    • Exit strategies in higher-risk situations
    • Post-event impact and responsibilities

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