IICRC * Stone, Masonry, Tile Care Technician (SMT) - Orlando * 5/7-8/26

IICRC Stone, Masonry & Tile Care Technician (SMT) Course

Live Hands-On Training in Orlando, FL

Join GEM Supply, Florida’s trusted leader in facility supplies since 1930, for the IICRC-approved Stone, Masonry, and Tile Care Technician (SMT) Certification Course.

This intensive 2-day program, hosted in Orlando, Florida, combines classroom instruction with extensive hands-on practice to master the identification, cleaning, restoration, and maintenance of stone floors, masonry surfaces, ceramic tile, grout, natural stone, cultured stone, clay, and concrete.

Instructor: Robert Falzone, IICRC Instructor
Duration: 2 Days (16 hours, including 14 IICRC Continuing Education Credits)
Location: 1312 W. Washington, Orlando, FL

Target Audience: In-house janitorial staff, cleaning professionals, independent technicians, and flooring installers in commercial, institutional, and residential settings. Beginners and experienced cleaners seeking IICRC FCT certification.

Why Attend?

• Expert Instruction: Learn from Robert Falzone, a 30+ year industry veteran and IICRC Master Textile Technician.

• Hands-On Focus: Real-world demos and practice for immediate, practical application.

• Certification Opportunity: Optional IICRC exam on Day 2 to earn your official SMT credential.

• Networking & Perks: Connect with peers; enjoy lunch, snacks, and work clothes-friendly activities.

• GEM Supply Advantage: Access exclusive deals on top-tier supplies and equipment to elevate your operations.

Day 1: Foundations of SMT Care

• 8:00 AM – 9:00 AM: Check-in & Welcome – Overview of stone/masonry/tile challenges with expert insights.

• 9:00 AM – 12:00 PM: Material Science & Damage Prevention – Identify surfaces and risks.

• 12:00 PM – 1:00 PM: Lunch Break (provided by GEM Supply).

• 1:00 PM – 4:00 PM: Hands-On Basics – Safe cleaning methods for grout, tile, and concrete using premium products.

Day 2: Advanced Applications & Certification

• 8:00 AM – 9:00 AM: Check-in & Review.

• 9:00 AM – 12:00 PM: Restoration Techniques – Advanced tools for natural/cultured stone and masonry.

• 12:00 PM – 1:00 PM: Lunch Break (provided by GEM Supply).

• 1:00 PM – 3:30 PM: Maintenance Strategies & Case Studies – Long-term care for high-traffic areas.

• 3:30 PM – 4:00 PM: Optional IICRC Exam & Q&A – Earn your certification!

Expect 50%+ hands-on time. Bring work clothes; GEM Supply will provide all training materials—no open-toe shoes for hands-on participation.

• Wrap-Up and Q&A (0.5 hours)

  • Final hands-on practice and troubleshooting common challenges.

  • Certificate of attendance and instructions for IICRC exam scheduling.

Key Features:

• Small class size for personalized instruction.

• Real-world equipment and scenarios in a live Orlando training facility.

• Earn 14 IICRC Continuing Education Credits.

• Engaging instruction by Robert Falzone, leveraging 30+ years of expertise.

Prerequisites: None. Open to all skill levels.

IICRC certification is available upon passing the exam. Cost: $80, payable to IICRC at the time of testing.

• Registration includes manuals, snacks, and lunch.

This 2-day course earns fourteen (14) Continuing Education Credits with the IICRC if you are already IICRC certified.

Nearby Hotel Accommodations can be found by clicking here.

Parking is Limited, so come early for the best spot. Doors open at 8 AM.

Robert Falzone instructs this course and training.

IICRC Certification

To earn certification, students must pass the certification exam, which is available for an additional fee paid directly to the IICRC.

Students must visit www.iicrc.org to register online and submit the exam fee before or on the first day of class.

Please keep a copy of your payment confirmation or have the means to log in at the end of the scheduled class to report to the instructor once exam registration is complete. You will need to provide proof of registration to complete the exam on the last day of training. Please get in touch with the IICRC with any questions regarding this process.