Incident Reporting and Investigation

Date: Thursday 13 February 2025
Time: 1pm to 4pm SA | 1.30pm to 4.30pm VIC, NSW, ACT, TAS | 12.30pm to 3.30pm QLD | 12pm to 3pm NT | 10.30am to 1.30pm WA
Audience: Nurses, Coordinators, Team Leaders and Managers in Disability, Aged Care services, Home Care and others who document incidents
Presenter: Donny Raets from Preventing Harm Initiative

This workshop will step you through how to successfully report, investigate and prevent incidents to improve outcomes and meet relevant NDIS reportable incident requirements and Australian Aged Care Quality Standards.

Be guided through what you need to know, consider, do and document, to be competent in incident management in a support/care environment. Simplify effective risk reduction, whilst continuing to support client choice.

Workshop includes:

• Managing incidents to comply with the relevant standards
• Reportable incidents - know what and when to report.
• Recommended content of incident reports to ensure documentation is defensible and reasonable care is evidenced
• Best practice in incident investigation to prevent recurrence
• Incident investigation documentation to demonstrate effective risk management
• Case study practice to improve skills

Take away practical strategies to:

• Improve your incident reporting and investigation documentation
• Achieve compliance with NDIS/ACQS reporting requirements
• Improve outcomes for clients, staff and services

TERMS AND CONDITIONS

By ordering tickets, you as the buyer and the ticket holders agree to:

• Not circulate or distribute the weblink or resources to any person or organisation who is not a registered attendee
• Not show the event in a group setting where unregistered attendees are present (you will either receive an invoice for the extra attendees or be removed and no refund given)
• Not make any recordings or capture the video or audio in any capacity

ACIA reserve the right to:

• Remove unauthorised participants from a session if no response is received by the unauthorised attendee within 10 minutes (by Zoom chat).
• Request all participants to turn on their camera

By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible. No refund or transfer will be given for non-attendance.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of ACIA. ACIA disclaims all liability in relation to actions taken in response to information presented by speakers.