Time: 1pm to 2.30pm SA | 1.30pm to 3pm VIC, NSW, ACT, TAS | 10.30am to 12pm WA | 12pm to 1.30pm NT | 12.30pm to 2pm QLD

Audience: Direct care and support staff who report incidents in Aged or Disability services

Presenter: Donny Raets from Preventing Harm Initiative

This course will teach you to successfully report and respond to incidents to improve outcomes for staff, services, and the people you support.

Part 1: e-learning - self-paced online learning module

Duration: 45 minutes

Be able to identify what an incident is
Know what information about an incident to report and why it is important
Learn the importance of providing factual and accurate information
Be aware of how to respond to incidents and what actions to take
Know how to meet the Quality Standard requirements about incident reporting

* You will receive the e-learning invite from phi-online prior to the workshop training

Part 2: Instructor led training via Zoom

Duration: 1.5 hours
Pre-requisite: Completed Part 1 e-learning module

Use the knowledge gained from Part 1 to write an incident report
Practice writing case studies to improve your skills

By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible. No refund or transfer will be given for non-attendance.