NDIS Internal Audits: Practical Skills for Real-World Compliance

A focused, 2-hour interactive online workshop designed to help NDIS providers conduct internal audits that genuinely strengthen their systems — not just tick boxes.

Internal audits are a mandatory requirement under the NDIS Practice Standards, yet many providers struggle with knowing what good actually looks like, how much evidence is enough, and how to document findings in a way that stands up to external scrutiny.

This practical, facilitator-led session focuses on how internal audits are actually assessed, and how to run them in a way that supports audit readiness, reduces risk, and drives continuous improvement.

About the training

Join Patty Wassenaar, Technical Manager at Engels Floyd Quality Consulting, for an interactive session grounded in decades of auditing and quality system experience.

The workshop adopts the Plan-Do-Check-Act (PDCA) framework, providing a clear, structured approach to internal auditing while keeping the focus firmly on real-world application. Participants are encouraged to ask questions and work through practical examples relevant to their own organisation.

What you’ll learn

During this session, we will cover:

Understanding process-based internal audits and why they matter under the NDIS Practice Standards
How to plan and scope audits so they are proportionate, risk-based, and defensible (Plan & Do)
Developing and maintaining an effective internal audit program
Practical guidance on conducting internal audits and gathering meaningful evidence (Check)
How to document findings, identify non-conformances, and record opportunities for improvement
Translating audit outcomes into corrective actions and system improvements (Act)
Common internal audit pitfalls — and how to avoid them

Throughout the session, we’ll also share insights into what auditors are really looking for when reviewing internal audit evidence.

Included resources

Participants will receive:

A Learner Workbook to support note-taking and application
A mini toolkit with practical templates and tools to support your internal audit program
A certificate of attendance following the session

Who this workshop is for

This training is ideal for:

NDIS providers responsible for internal audits or quality assurance
Compliance, quality, or operations staff
Managers and team leaders involved in audit preparation
Providers wanting to build internal capability rather than relying solely on external audits

No prior auditing experience is required.

Why attend?

Meet compliance requirements: Internal audits are a core requirement of the NDIS Practice Standards
Reduce audit risk: Learn how to conduct audits that stand up to external review
Build internal capability: Strengthen your team’s confidence and skills to manage audits in-house
Practical and applicable: Walk away with tools and guidance you can apply immediately

While tailored for NDIS providers, the auditing principles covered are applicable across a range of sectors.

IMPORTANT INFORMATION

It is important to understand that we will be taking a roll call upon you logging in for the training. We will only allow those who have purchased a ticket and have registered for the training to attend the training session. Please ensure to provide your full name when registering for this training.

This training is for individual attendance only and not for groups of people who are registered under the one registration. If your registration is for more than one person, please let us know asap, and we can discuss arrangements as your group will not be able to participate on the day.

This workshop does not contribute to, or demonstrate competence requirements for auditors under the NDIS Approved Quality Auditor Scheme Guidelines 2018.

If there are insufficient registrations for this workshop, EFQC will cancel the workshop up to 24 hours prior to the planned time/date. If this is the case you will be contacted via email and will be issued a full refund.

Click here: Meet your trainer - Patty Wassenaar

Contact the host of NDIS Internal Audits: Practical Skills for Real-World Compliance

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