Join Iain Barker for a highly interactive session exploring human-centred design theory, practical activities and smatterings of 30 years experience providing HCD services into public and private sector organisations.

During the session, focus is given to:

Key HCD activities, mindsets and benefits
A diverse range of case studies and impact stories
Discovery research theory and a quick activity
Sensemaking and problem framing
Ideation and codesign
Prototyping
Creating a future vision

In-house training and coaching

As well as running this workshop publicly, it can be run in-house for your organisation. Typically this is done over 1 to 3 days and can involve tackling a real organisational topic/project.

Alternatively Iain can provide a series of one-on-one coaching sessions for individuals or project teams.

Please reach out to iain@iainbarker.com.au for more information about in-house training and HCD coaching.

Who are these workshops for

These workshops are ideal for anyone helping their organisation become more customer-centred. This includes managers of innovation, UX, marketing, IT, products, and customer experience professionals, as well as start-ups, business analysts, change managers, and in-house design teams.

Why learn from Iain?

Iain was a co-founder of Meld Studios, a much lauded strategic design firm who were in 2022 awarded Design Team of the Year by the Good Design Awards.

Iain has 30 years experience working with public and private sector organisations in both Australia and the UK.

What attendees said about our recent workshops

"I loved this 3 day workshop!"
"Inspired me to think more holistically about using HCD principles and techniques. I feel confident I can influence and create change."

"Thanks for a fun and informative introduction to Human Centered Design. Great facilitation and group activities. I really enjoyed the 3 day course."

"So great to see/hear work with optimism and creativity having such meaningful impact in what can otherwise be dry business/gov strategies. Definitely received so many answered to roadblocks in our current customer focus and cultural change. Thank you."

"This is the only service design course I know of that addresses the intersection between tools, socialisation and organisation/of project activities. You nailed it."

"When asked “is there anything from the past 3 days that you think you could apply to your work?” …… I am struggling to think of anything that I won’t apply to work!"

Cancellation

Refunds are available up to 7 days before the event. You can also transfer your registration to a colleague.