Hello @FirstName,

Thank you for booking into Educated by Nature's - KIN Village School Holiday Program.

The team here at Educated by Nature are excited to meet your child and help them on their journey of connecting with nature!

This email includes a lot of the information you need to know before the KIN Village session. Please read it carefully, even if your child has been to KIN Village previously. It covers:

Bookings Terms and Conditions excerpts & link
What your child needs to bring to the session including a packing list video at the bottom of the email
Important information about the session - supervision, signing in, weather, food etc
General policy information

We also send a reminder email a week before the session with some day specific information. Please note that sometimes this lands in people's junk folders.

Please note: The event date in this email refers to the season (i.e. the entire span of the holidays). The specific session you have booked in is recorded on your ticket attached.

Cancellation of a booking
Where circumstances require the cancellation of a booking;

Participants are required to notify Educated by Nature in writing (admin@educatedbynature.com) at least 4 business days before the commencement time of the session in order to transfer a booking. Bookings will only be transferred if there are spaces available in the same season (ie. same holiday period). Where a space is not available a gift certificate may be offered.
Cancellation with less than 4 business days’ notice will be charged at the full rate.
In the event a participant misses a KIN Village session due to sickness, a gift certificate to Educated by Nature programs will be offered on receipt of a medical certificate. Notification of illness and the medical certificate are to be emailed to admin@educatedbynature.com within 4 business days of the missed session.
If a child is unable to adhere to the required play responsibilities then the child’s parent/guardian will be contacted to arrange collection of their child prior to the conclusion of the program. Please be aware that no refunds are issued in this situation. See Bookings Terms and Conditions appendix for list of play responsibilities.

Things to bring
We would love the kids to pack their own bag to develop self-responsibility and to help them know what they have for the day. General items they will likely need include:

A healthy lunch and snack for throughout the day
Wide-brimmed hat
Sunscreen (not aerosol-based)
Change of clothes including a spare jumper, warm pants and socks etc
Bathers for water-based activities (only for river locations)
Jumper - multiple layers recommended
Plastic bag for wet/dirty clothes
Towel
Shoes
Water bottle
All contained in a small backpack the child can carry

Things you may like to know

Signing In
When you arrive, it is likely the facilitators will just be wrapping up their briefing. After they have set up the space for the day, the facilitators meet at 8:45am near the sign-in area to ensure that all staff present at the session are aware of any medical, dietary and other needs of the children that will be attending for the day. While we know that families often arrive a bit early and parents often need to head off to work, this is an important time in regards to safety and logistics for the day ahead.

You will be asked to sign in your child at 9am. They will also need to be signed out when you pick them up at 4pm. At sign in we will take any further information regarding allergies and will have ‘Authority to Give Medication’ Forms.

We will be giving the group a safety briefing at 9:15am including strict physical boundaries. If you are running late, please contact the Lead Facilitator on 0434 867 724.

Meeting and Collection Point

Details about locations and meeting points for the program will be emailed a few days before the session. In the meantime, general location information can be found here. Please call Daniel on 0434 867 724 if you are running late or for further instructions.

Food
Fruit will be available for morning tea. Children will need to bring their own lunch and additional snacks for this program.

Toilets
Public toilets are nearby and groups of at least 2 children will be escorted there by a staff member regularly throughout the day.

Supervision
We aim for an average staff to child ratio of 1:8 and all staff have Working with Children’s Checks. At least two staff are first aid trained and there will be one Bronze Medallion qualified staff member at the session. We will be giving the group a safety briefing at 9:15am including strict physical boundaries.

Weather
We will operate in almost all weather. We believe it builds a child's connection to climate and builds resiliency. Please ensure your child is dressed appropriately for the weather forecast.

Our policies, including our Bookings Terms and Conditions can be found on our website (click here).

You can find more details and stories of our programs on our website or our Facebook page. You can also join our Facebook group for KIN Village events here.

If you have any questions, please contact us at admin@educatedbynature.com or 9389 4070 or your lead facilitator for the day can be contacted via text message on 0434 867 724.

With gratitude,
Daniel Burton & Trudi Bennett
Educated by Nature Co-Founders